Land Rover Boerne

They really care about their customer. They are very responsive to customer concerns about the vehicle they service. They are very responsive to customer concerns about the vehicle they service. More

Arty Lawyer and Jaden Nieves worked very closely with us to conclude a deal my wife & I are quite satisfied with…their help was very personalized and they quickly gained our trust…they both went the extra m to conclude a deal my wife & I are quite satisfied with…their help was very personalized and they quickly gained our trust…they both went the extra mile for us!! More

Amazing service was above and beyond. We were informed of problem and progress along the way We were informed of problem and progress along the way More

I waited longer than expected And quoted for an oil change, The service advisor that attended my vehicle, took the initiative to call another dealership to get my telephone number and full name. When I change, The service advisor that attended my vehicle, took the initiative to call another dealership to get my telephone number and full name. When I was present while dropping off the vehicle, she could have gathered that information. I didn’t like the fact that she did that she could have just took my information when I dropped off the vehicle as I waited there at the dealership to get the oil change and then I was overcharged on my credit card, More

The sales and service department is absolutely fantastic. We are very very pleased with everything that has went on and are very happy with our Jaguar. We are very very pleased with everything that has went on and are very happy with our Jaguar. More

All in all I am satisfied with my service except all of my settings were changed. Clock, ac settings etc. . Don’t like that . The feature I like best is LR Boerne picks my car up and delivers it back to me my settings were changed. Clock, ac settings etc. . Don’t like that . The feature I like best is LR Boerne picks my car up and delivers it back to me all nice and clean. More

Lorena was great, kept me informed the entire process. Have used this location since 2016, always great service. Have used this location since 2016, always great service. More

Donald was great to work with adapted to our schedule and got the deal done! got the deal done! More

I have always rated this dealer 5 stars in the past. The quest for efficiency by new leadership comes at the cost of reduced effectiveness, thus my 4 star rating this time. Being treated as an entry o The quest for efficiency by new leadership comes at the cost of reduced effectiveness, thus my 4 star rating this time. Being treated as an entry on a work schedule rather than as a person may maximize profit in the short term but will hurt the organization in the long term. Winning a battle is only relevant if you win the war. Also Artie called and left a message to call back. I called 3 times and left 3 messages. I also included I would be in the next day for maintenance and could talk then. No return call. No contact. No meeting. I would say that is a rather poor work practice. More

good service courtesy and attentive people and breakdown of service before work being done so you as a customer can make a informative solution of service before work being done so you as a customer can make a informative solution More