Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Land Rover Alexandria
Alexandria, VA
434 Reviews
Luxury knows no bounds at Land Rover Alexandria. We specialize in the three pillars of the brand: the refined sophistication of Range Rover, the legendary durability of Defender, and the family-ready adventure of Discovery.
We understand that our clients expect more than just a car, they expect a vehicle that can navigate the streets of Northern Virginia with grace and tackle the open road with confidence. Our team is dedicated to matching you with the perfect model from our extensive new and certified pre-owned inventory. From the initial consultation to master-level maintenance in our service center, we ensure your experience is seamless, positive, and tailored to your specific needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 434 reviews
May 21, 2026
I recently had an excellent experience with the customer service team. Ash did a fantastic job keeping me informed about my car every step of the way. I really appreciate the effort and attention to detail. service team. Ash did a fantastic job keeping me informed about my car every step of the way. I really appreciate the effort and attention to detail. Great service, Ash! More
by auroraramos0311
Employees Worked With
May 21, 2026
I brought my 2021 Jaguar F-PACE here for a routine oil change and multi-point inspection. While there, the service advisor recommended a tire rotation and a wheel alignment, assuring me they were needed b change and multi-point inspection. While there, the service advisor recommended a tire rotation and a wheel alignment, assuring me they were needed based on their recommendations. My vehicle was driving perfectly and exhibiting zero issues. I was charged an exorbitant $573 for an oil change and inspection, $165 for a tire rotation and over $330 for the alignment. Worse yet, the dealership explicitly falsified the invoice text, marking both items as "Customer Requested." I did not request these services; they were recommended to me by the advisor. Marking them as "customer requested" is a deceptive tactic used to shift legal liability onto the consumer and cover up predatory upselling.I contacted management and gave them 48 hours to correct this inaccurate paperwork and address the billing, but I was completely ignored. Consider this a warning to check your invoices carefully before paying. They will add unrelated procedures and then alter the paperwork to make it look like it was your idea. I will be taking my business to an independent European specialist from now on. More
by larkinjasonl
May 20, 2026
Melvin provided excellent service. He communicated promptly, asked for approval before moving forward, kept me updated throughout the process, and made sure everything was ready when I He communicated promptly, asked for approval before moving forward, kept me updated throughout the process, and made sure everything was ready when I arrived for pickup. The entire experience was smooth and professional—I couldn’t have asked for better service. More
by candic
Employees Worked With
May 19, 2026
From the first email interaction, Jimmy was very professional, responsive, and easy to work with. He made the entire process smooth before and during my visit, and I ended up purchasing my new 2026 professional, responsive, and easy to work with. He made the entire process smooth before and during my visit, and I ended up purchasing my new 2026 Range Rover Sport on the first visit. More
by Nurula
Employees Worked With
May 18, 2026
Ali--has been great, both during the purchase of my new Defender and helping explain all the features AND when I returned to have my tow package installed. He goes out of his way to make sure that I am he Defender and helping explain all the features AND when I returned to have my tow package installed. He goes out of his way to make sure that I am helped and that he, along with my sales person Ogun, are always available. First rate service!! More
by Jezanicholson
Employees Worked With
May 17, 2026
Unmatched service especially with Yujin and Ashland. Outstanding timing and the hospitality anyone will receive in the DMV area. Outstanding timing and the hospitality anyone will receive in the DMV area. More
by dsquirewel12
May 17, 2026
The best service advisor at Land Rover of Alexandria. Elaine is very customer service oriented, she was able to answer all the questions I had while my vehicle was in for services. Elaine offered alterna Elaine is very customer service oriented, she was able to answer all the questions I had while my vehicle was in for services. Elaine offered alternative solutions that were cost effective to get my vehicle back to me in a timely manner. More
by $momof5
Employees Worked With
May 16, 2026
Fast, efficient, and friendly service. I’m very particular with my Jaguar and they do a great job. I’m very particular with my Jaguar and they do a great job. More
by gregoryelis
Employees Worked With
May 16, 2026
Ali was great. He took the time to explain the vehicle’s features and answered all of my questions. He took the time to explain the vehicle’s features and answered all of my questions. More
by Al G.
May 16, 2026
The purchase process was seamless and the staff was extremely helpful, knowledgeable and professional. If you are in the market to purchase a Land Rover please go to Land Rover of Alexandria. extremely helpful, knowledgeable and professional. If you are in the market to purchase a Land Rover please go to Land Rover of Alexandria. More
by Al G.
