Lamoureux Ford
East Brookfield, MA
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2,174 Reviews of Lamoureux Ford
The alternator on my 2002 Explorer failed in front of my home. It was picked up by a flat bed truck on Monday, driven to Lamoureux Ford, repaired and ready the next day at a reasonable price. The service I home. It was picked up by a flat bed truck on Monday, driven to Lamoureux Ford, repaired and ready the next day at a reasonable price. The service I received from John Boxhus was great before and while picking up my repaired vehicle. He made me feel like "family". More
I have been a customer of Lamoureux Ford for the past 29 years and in all those years I have never had a bad experience with the sale of a vehicle nor have I had a bad experience with the service of any of years and in all those years I have never had a bad experience with the sale of a vehicle nor have I had a bad experience with the service of any of the vehicles. I have seen Lionel and his team grow from a small dealership to what it is today and with this growth they have excelled ever since. In particular I want to thank John for his friendliness, professionalism ant total commitment to customer service in the sale of my recent purchase. The service department and parts department also deserve recognition as well since in my opinion, the service after the sale is also the reason I have and always will be a customer of Lamoureux Ford. More
I was a new customer to this dealership, but have been a driver of Fords for years. I was not given the vehicle of choice nor pricing at the dealership I had been using all this time, so I decided to try L driver of Fords for years. I was not given the vehicle of choice nor pricing at the dealership I had been using all this time, so I decided to try Lamoureux. I was introduced to Tom McNeil. Tom was kind, personable, and fair. I did not feel any pressure from any of the members of the dealership which was very improtant to me. I also did not find I had to "haggle" with the price. Because of the great overall customer service from Tom, I found myself in a new car a week later!! I come from a family of "Ford drivers" and have used my experience to recommend Lamoureux. I was extemely pleased and am loving my new vehicle. I have also been greatly impressed with the follow up check-ins from Tom as well. So, in review, I would highly recommend both Tom McNeil and Lamoureux Ford to anyone looking for a great overall experience. Because let's face it, buying a car can be quite painful sometimes!!! Thanks. More
Once again, another successful service visit by Lamoureaux Ford. I had my service done when I wanted and my wait for my vehicle was minimal. I will keep coming back for service to both our vehicle Lamoureaux Ford. I had my service done when I wanted and my wait for my vehicle was minimal. I will keep coming back for service to both our vehicles. My oil was changed, tires rotated, and my windshield wipers replaced as requested. I was not "pressured" for any other services I did not need. More
I have given this dealership an excellent rating because of the quality of servic i received. Dealing with Bob Pillsbury and Gary Pion was a pleasant experience and I would highly recommended either indivi of the quality of servic i received. Dealing with Bob Pillsbury and Gary Pion was a pleasant experience and I would highly recommended either individual to anyone looking to purchase a new or used vehicle. More
Have purchased several vehicles through John. This purchase was the result of a total on previous vehicle. John was very helpful in locating a vehicle for us and assisting us with insurance dealings.I purchase was the result of a total on previous vehicle. John was very helpful in locating a vehicle for us and assisting us with insurance dealings.It was apparent that John was working on our behalf not only while we were with him but also in our absence. We have always felt very comfortable dealing with John and Lamoureux Ford. More
This is the 3rd car I have purchased from Gary and This is the 3rd car I have purchased from Gary and Lamoureux Ford. Every time I have told them what I wanted, and each time they have gone out of t This is the 3rd car I have purchased from Gary and Lamoureux Ford. Every time I have told them what I wanted, and each time they have gone out of thier way to meet my needs. Each time the experience has been positive and pleasent. I highly recommend both this dealership and its staff. More
I wouldn't shop anywhere else but Lamoureux Ford for any vehicle. I have purchased two vehicles from there and had excellent service from them both times. Guz our salesman was so helpful and honest. Made ou vehicle. I have purchased two vehicles from there and had excellent service from them both times. Guz our salesman was so helpful and honest. Made our truck buying experience easy with no worries. More
I was in search of a family car that would be reasonable for me to take my two grandchildren in. After purchasing my new used van there were recalls on it. Tom and Lamoureux ford helped me to find a renta for me to take my two grandchildren in. After purchasing my new used van there were recalls on it. Tom and Lamoureux ford helped me to find a rental car that would help me get the two grandchildren around comfortably while my van is being fixed. More
My husband wanted a work van. On the recommendation of a friend and business owner, we Googled and called Lamoureaux Ford. They had exactly what he wanted: price, mileage, color, type and they could process friend and business owner, we Googled and called Lamoureaux Ford. They had exactly what he wanted: price, mileage, color, type and they could process the loan, through a credit union, right at the dealership. It made the process so easy and painless. We saw it on a Friday and drove it home the following Monday. More