Lamoureux Ford
East Brookfield, MA
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2,174 Reviews of Lamoureux Ford
I have complete trust and faith in my salesperson. I can get the right car for my budget and always obtain professional service and treatment. Ford has a great product but it is the dealership and the sales get the right car for my budget and always obtain professional service and treatment. Ford has a great product but it is the dealership and the salespeople that make it a reality. The many times that I have bought cars for my wife and four children have always resulted with being treated fairly and honestly and with my best interest in mind. I would recommend Lamoureux Ford to anyone, and I do. More
No pressure, no hassle, no gimmicks. Gary was very knowledgable, no stress with the test drives, fantastic deal closer! The extended warranty and the optional post-purchase services available were ex knowledgable, no stress with the test drives, fantastic deal closer! The extended warranty and the optional post-purchase services available were explained very well and good for us non-car folk! More
This dealership helped us find a car that was most suited to our needs. I teach school and need a car that can get me to school in inclement weather and is known to be reliable. I also wanted a vehicle that to our needs. I teach school and need a car that can get me to school in inclement weather and is known to be reliable. I also wanted a vehicle that would be easy for my handicapped mother to get in and out of and was a comfortable riding car. The Taurus 2011 was recommended and I loved the luxury of it, the space of the trunk and all of the amenities. Thanks Lam Ford. More
Marc spent several sessions with me to explain options for a car to replace my 2001 Chevy Lumina. One of the cars that he showed me was a lease turn in on a 2009 Ford Fusion. Although he is VP of the comp for a car to replace my 2001 Chevy Lumina. One of the cars that he showed me was a lease turn in on a 2009 Ford Fusion. Although he is VP of the company, and he must have a lot of duties, he took the time to go with me on the test drive and to answer questions about financing and the aspects of the car. In addition to the visits, Marc has emailed me several times to answer questions and to update me on the progress of acquiring my new vehicle. (I took possession of the Fusion on Wednesday, February 9.) More
My husband and I have dealt with Tom for a number of years with the purchases of many new cars. He listens to our concerns and understands our budget. He has always been able to find just what we are l years with the purchases of many new cars. He listens to our concerns and understands our budget. He has always been able to find just what we are looking for with the quality and with what we have to spend at that time. If he can't answer our questions he will find someone who can without hesitation. We always shows he cares about our satisfaction with our purchase. More
Gary and the rest of the staff went the extra mile to make our lease experience easy. We got a good price and great service. (They were also very fair with our trade in.) We were registering the car out make our lease experience easy. We got a good price and great service. (They were also very fair with our trade in.) We were registering the car out of state and it presented some tricky details but they did all the leg work for us. Called our states DMV, etc. I'd happily buy another car from them. They are very honest guys! More
It would be great if dealerships in general could facilitate more of the sales process electronically versus requiring multiple trips to their location. Because of this, I may consider a delearship c facilitate more of the sales process electronically versus requiring multiple trips to their location. Because of this, I may consider a delearship closer to my home for my next retail car purchase. In April of 2010 I had a similar experience but with the service department when they weren't able to reproduce one of a couple warranty repair issues that I had scheduled an appointment to come in for. After the first appointment, they ordered a replacement deck but were confirmed they were not able to hear the ticking coming from one of the interior blower fans so no action was taken on that issue at my initial visit. During my return appointment for installation of the replacement deck, they verified the blower issue and put a part on order. At appointment number three it was determined that the replacement motor was non-functional and another would have to be ordered. With my forth appointment these two small issues were finally resolved. My personal driving time: 8 hours not including all of the waiting room time in addition to the mileage accumulated on my lease. 9 months later, post-warranty period, and my replacement deck is experiencing the same issues as the original. At this point, I've purchased the leased vehicle outright and don't wish to make return trips for servicing (especially considering it's not often that I actually use the CD changer). More
I have been purchasing vehicles at Lamoreux Ford for at least 30 years. In all that time, I have never had a bad experience at Lamoreux Ford and would, and have, highly recommended them to many friends an least 30 years. In all that time, I have never had a bad experience at Lamoreux Ford and would, and have, highly recommended them to many friends and relatives. Their professionalism, expertise, knowledge, friendliness, and support bring me back to them time and again. More
For many years my husband and his family have done business with Lamoureaux and have recommended it to others when purchasing a new car or servicing their current vehicle. The entire staff is friendl business with Lamoureaux and have recommended it to others when purchasing a new car or servicing their current vehicle. The entire staff is friendly and helpful and made me feel like a valued customer when I recently purchased my Ford Fusion. I was given many options when chosing my car, but never felt pressured in any way. Marc Kokansky also made the financing process very simple for us by doing much of the leg work over the phone. This was especially helpful as we live a distance from the dealership and didn't want to run back and forth to complete the sale. He also went over and above by staying after hours so that I would be able to pick up my new car the next morning. I am thrilled with my new car and the sales experience I had at this dealership and would definitely recommend Lamoureaux Ford to friends and family. More
We have bought many cars At Lamoureux Ford Service is We have bought many cars At Lamoureux Ford Service is always EXCELLENT. I will go back Again. Bill Thibaud, Is Awesome to work with, always tries We have bought many cars At Lamoureux Ford Service is always EXCELLENT. I will go back Again. Bill Thibaud, Is Awesome to work with, always tries to find the best deal for us We have referred many family & friends to Lamoureux. They always give us good service with our oil changes & any other service. Thanks Gail/Joe Palmer More