Lamoureux Ford
East Brookfield, MA
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2,174 Reviews of Lamoureux Ford
I had been shopping for a new/used car for several months and had many unpleasant experiences with car salesmen. I came to dread the entire process but I was in need of a vehicle. I was referred to John Boxs and had many unpleasant experiences with car salesmen. I came to dread the entire process but I was in need of a vehicle. I was referred to John Boxshus and Lamoureux Ford by a friend who promised a very different and even enjoyable experience. She was right. John loves his work and begins the process by educating on the subject of car shopping including due diligence. He is a skilled teacher who was in no hurry to make the sale but rather insisted that I take my time until I was ready to buy. Over a few Saturday visits (this dealership is closed on Sunday for family day), he introduced me to many different vehicle types based on my feedback. After each test run he had something else for me to drive and discuss in an effort to ensure I had all my facts prior to decision. Once I settled on the car I wanted, he suggested I take it for the day and go about my chores, etc., as if it were already mine. He said to look at it in my driveway and determine if it "felt right". I did and I was sold on not only the car but on John and his colleagues at Lamoureaux. They were all so friendly and accomodating whenever I walked into the dealership. In fact, on the day I picked up the car several shook my hand and congratulated me on my purchase. I was given appreciation gifts which included among other things home made chocolate chips cookies! I've waited a few months purposely to review Lamoureux because I wanted to be sure that the friendly personal treatment didn't end at the sale. Well it didn't. Friendly smiles, great service and attention to detail permiate this dealership. I recommend them to everyone I hear of who is car shopping. I know I will never shop cars elsewhere! More
I talked to John about a new truck when i was in getting an oil change. He asked me a few basic questions about what i liked about the truck i had and any other options i thought i would need in a new truck an oil change. He asked me a few basic questions about what i liked about the truck i had and any other options i thought i would need in a new truck. When i was ready to buy i called and went in, John had a vehicle ready for me to test drive that fit what he thought i was interested in. John went over the options in this new truck until i almost new them by heart. We reviewed options and colors that where available in what i wanted, turns out i buy the vehicle he had ready for me to drive. John listens and can read people to give you exactly what your looking for. The vehicle transfer was also made extremely easy, John had all the paperwork prepared, introduced me to the Lamoureux family, owner, finance, receptionist and service personel all where very plesent to talk to. I cant say enough about my experiance there and look forward to bring my new truck there for scheduled service. Bob More
I was looking for a new Ford Escape but with my poor credit rating this became a difficult task. Sales Consultant Bob Parker worked with me to find a way in which I could buy a new car plus get the requ credit rating this became a difficult task. Sales Consultant Bob Parker worked with me to find a way in which I could buy a new car plus get the required financing. I was able to buy a new Ford Focus with Bob's assistance. He was very helpful in formulating a corrective action plan in which I could receive affordable financing & still purchase a new vehicle. This plan meets my target goals as well as gives me the ability to improve my credit rating. Thanks, Bob. Al Berard 9 Roosevelt ST., Seekon, MA. 02771 More
I knew I wanted to lease a new car, and I stopped by Lamoureux because it was a very convenient location for me. I had already done some research online about different types of cars, but I had never le Lamoureux because it was a very convenient location for me. I had already done some research online about different types of cars, but I had never leased before. Guz answered all my questions and explained everything to me without being at all pushy. Everyone there was very friendly and helpful. Everything was very clean and nice, including the service department. I love my new Fiesta, and I would recommend this dealership completely. More
We have been a customer of Lamoureux Ford for over a decade. Whether it be sales or service, they are nice to work with and aces at what they do! We love working with Bill as he is always so accommodati decade. Whether it be sales or service, they are nice to work with and aces at what they do! We love working with Bill as he is always so accommodating and professional. Making such a big purchase can be stressful and daunting, but Bill makes it enjoyable and easy. At Lamoureux, you feel welcomed, not pressured. It is a team effort. We have always been pleased with our experiences. More
When we were looking for a Ford Expedition 5 years ago, When we were looking for a Ford Expedition 5 years ago, Lamoureux Ford came highly recommended. We were very happy with everyone there and knew when When we were looking for a Ford Expedition 5 years ago, Lamoureux Ford came highly recommended. We were very happy with everyone there and knew when we needed a truck---Lamoureux was the place to go! From Guz, our salesman, to Pete, in the financial dept., to Eric, our favorite mechanic, everyone there aims to please and treats you like family. We will definitely go back for our next vehicle and always recommend Lamoureux Ford to everyone! More
John Boxshus was great! He was not pushy, explained all our options and helped us find the best car to fit our needs. He went over everything regarding our new car, and showed us everything inside of it. our options and helped us find the best car to fit our needs. He went over everything regarding our new car, and showed us everything inside of it. He has called a number of times since our purchase checking to see how we liked our new car, and or if there were any issues. I would definately recommend this dealership to a friend and go back there myself when I am ready to trade in my Toyota Camry. More
What a great experiance, Bill, the salesman was very friendly and knowledgable, Pete, the finance manager was equaly very professional. They both made the experiance very pleasant. The only glitch I inc friendly and knowledgable, Pete, the finance manager was equaly very professional. They both made the experiance very pleasant. The only glitch I incountered was when I came in to pick up my car I had to wait quite some time as Bill was dealing with an elderly customer. Other than that I'll give them 5 stars in my book. More
I have always heard good things about using Lamoureux Ford as a dealer but never used them until now. My former truck was finally ready to be traded in after many good years of use. Wanting another For Ford as a dealer but never used them until now. My former truck was finally ready to be traded in after many good years of use. Wanting another Ford, my sister recommended I go to Lamoureux. My Saleman was Gary Pion who was extremely knowledgeable, friendly and easy to work with. He directed me to a used Ford F150 and I couldn't be happier. He made the process fast and painless. I felt I was treated fairly and given a good trade-in deal as well. I highly recommend Lamoureux Ford if you are in search of a Ford Product. You will not be sorry. Douglas J. Fountain More
Marc was very understanding & patient. Purchasing a new vehicle can be a stressful experience but Marc was helpful, not pushy, accomodating & knowledgable. He was able to locate the exact vehicle that new vehicle can be a stressful experience but Marc was helpful, not pushy, accomodating & knowledgable. He was able to locate the exact vehicle that we desired after an exhausting search. He coordinated the cover and bedliner such that the vehicle was 100% ready when I picked it up. More