Lakeside Toyota

JeanPaul has GREAT customer service skills. He's my go to person. He knows what I'm talking about when i dont know, and I always feel that I'm in good hands with him assisting me with my car ca He's my go to person. He knows what I'm talking about when i dont know, and I always feel that I'm in good hands with him assisting me with my car care needs. Toyota Lakeside should be proud having him as a part of there team. More

Sadly, I decided to use this dealership's service dept. for a recall on my Toyota Highlander. They were supposed to inspect the paint job, since this was the recall problem. They kept my car overnight, for for a recall on my Toyota Highlander. They were supposed to inspect the paint job, since this was the recall problem. They kept my car overnight, for the next day since he said it was an all day deal. Waiting all day for someone to call me, I decided to call them around 5:00 PM, since they close at 6:00 PM, to see if I could pick up my car, only to be told (by David, who BTW was so rude from the first time that I met him, taking my keys, me chasing him down to ask if he wanted my name, to which he said NO, John Paul has all of your information). Since I had spoken with John Paul several times, I said okay, then my son and I left. When I called back about my car, David was the one who answered, and told me my car had NOT been inspected because it was listed as SALVAGE! I told him no way, I bought the car new, and was the only owner (except for an ex husband but the title was in my name only). He commented that it was a 2018 model, wrecked and again he said very rudely it was listed as salvage. I said, no sir,it is a 2013 model, and it has never been wrecked! When I asked why they had not called me earlier, David was even more rude and said because we didn’t have your phone number ( *remember the evening told me he didn’t need it, that John Paul had it), and was fussing at me because they went through my car looking for my registration, rudely commenting, "YOU DON’T EVEN HAVE A REGISTRATION IN YOUR VEHICLE!” to which I replied, no I don’t, when I take it some place to stay overnight, I have it with me because people DO break into vehicles around New Orleans, you know!” To that he did not reply. I asked him to explain about the report saying my car was salvage, and he told me to call and speak with John Paul, that all he knew was what the report said and they would not inspect the paint on my car. When I went to pick it up, nearly dark, I found my car LEFT UNLOCKED in the back parking area. And David had the audacity to question my not having a registration in my car! I also had business cards in the glove compartment, with my phone number on them, so they didn’t search too long. I tried calling John Paul back the next day, leaving him a message to please return my call and explain what this report means, as this had never happened to me before. I called again, later, and after a few days of his ignoring my messages and calls, I gave up. My son ordered and paid for a Carfax report online. We both saw the alert had NOTHNG to do with my car being salvaged at all, but rather the odometer reading was the alert. I have already spoken to the DMV, and they have admitted it was a careless mistake on their part, and we are taking care of that. These people, at least these two men, are so RUDE and OBNOXIOUS! I was speaking with a very nice sales person, Henry, that day, while looking at new Rav4’s and explained I had to wait on getting my car painted, so I could sell it. Well, sorry Henry, I won’t be purchasing my new car at Lakeside Toyota. WARNING!!! DON’T BOTHER WASTING YOUR TIME HERE, or your money. I am a senior lady, and I should not have been treated this way, ignored, fussed at like I was a child, and made to think I was lying about my car. I am still FURIOUS and will consistently be leaving BAD REVIEWS wherever I can!!! More

Omg! “Jean Paul” is an unprofessional xxxxxxx. Rude, arrogant and needs to be sent to some sort of customer relations course or preferably fired. I will n “Jean Paul” is an unprofessional xxxxxxx. Rude, arrogant and needs to be sent to some sort of customer relations course or preferably fired. I will never step foot in Causeway Toyota again as long as I live. More

I had the best experience at Lakeside Toyota, all the way around! I will definitely go back. around! I will definitely go back. More

Quick easy fast and more importantly is save customers money. My family big thanks to Scott for RAV4, you are the greatest salesman money. My family big thanks to Scott for RAV4, you are the greatest salesman More

Reggie and Jessie were fantastic and made our purchase a pleasure. They were professional and honest. pleasure. They were professional and honest. More

Friendly, patient, professional, and very helpful. I hate going to dealerships but , my Wife and I, actually enjoyed our experience with Lakeside Toyota. We didn’t have much time and had to drive 2 ho I hate going to dealerships but , my Wife and I, actually enjoyed our experience with Lakeside Toyota. We didn’t have much time and had to drive 2 hours to get there after a funeral, ZAHER made things fast and easy. Dealing with Jessie Johnson in finance was pleasant as well, it seemed honest, instead of a shakedown.The car was just as he described. We will recommend Lakeside to everyone. We were pleasantly surprised and impressed.Buy your next car here. More

Garrett did a great job coordinating a successful sale. Thoroughly went over the vehicle condition and operational specs. Thoroughly went over the vehicle condition and operational specs. More

It was a pleasant truck buying experience and I was able to find what I was looking for to find what I was looking for More