Lakeside Toyota

Exploitive and Arrogant I have never been treated so rudely or disregarded as a client; Will was not open to negotiations and appeared as if he did not want to sell the car. I have never been treated so rudely or disregarded as a client; Will was not open to negotiations and appeared as if he did not want to sell the car. I understand not being an aggressive or pushy salesman, but the lack of interest he showed was indicative of his level of attentiveness for my concerns. I signed all the paperwork and purchased the used car on Tuesday (July 21) and two requirements that I put into the purchase agreement was that the car be professionally detailed and that I receive two keys (it only had one.) Today is Friday (July 24) and I still do not have my car. Prior to signing, I expressed to Will my concern of signing paperwork without the work being done on the car. His reply was, ("We're not going to waste money fixing a car that you're not going to buy when there is another customer who will buy it as is. We have already agreed to fix it after you sign the papers. Simple as that.") I knew then that the follow through on the repairs would be less than optimal. But I went against my gut feeling and gave Will the benefit of the doubt and went in and purchased the car and signed the paperwork on Tuesday. Since then, I have received no calls providing me with an update or status of my car and when I texted Will on Thursday ("Any word?") his response was ("on wat? (sic)) I was taken aback and replied ("On my car dude.") His response was ("What about it"). I didn't understand that response and just replied, ("Nevermind...sorry I disturbed you...my apologies.") Mind you, this is after I purchased the car! It is Friday morning at 1050am and I still have heard nothing about the status of my car. I would not recommend Will or Lakeside in any capacity because they appear to only be concerned with getting their money and not about the client or his investment. By the way, Max is a great guy and took time to explain everything, respected my time, and worked to make everything smooth and simple. More

Prius extended warranty My 2007 prius dash went out one day and I brought it to my Toyota dealer to have it serviced. To my surprise service manager Tina Ricks informed me th My 2007 prius dash went out one day and I brought it to my Toyota dealer to have it serviced. To my surprise service manager Tina Ricks informed me that the problem part was a warranty extension and my car still qualified for the warranty. The part needed to be ordered and Tina was able to put me in a rental car as a courtesy to avoid any conflicts that may arise with my busy schedule as a outside sales rep. Tina and the orange team worked digently to ensure the job was completed in a timely manner to meet my schedule. Thank you Tina and your team on a jod well done. Robert More

NICE TRUCK...HAPPY DRIVER I had been searching for a truck for weeks with no luck. I got online with TrueCar, detailed what I was looking for and received a call from Cameron I had been searching for a truck for weeks with no luck. I got online with TrueCar, detailed what I was looking for and received a call from Cameron Campise within minutes. Visited Lakeside, met Cameron and Raymond Noah, took a test drive and it was a done deal. Happy 4th of July! R. D. More

Took a complicated situation and made it easy Lakeside has been a dream to work with. We were moving from NYC to NOLA and needed to buy a car for the first time in 15 years. We needed it to be ava Lakeside has been a dream to work with. We were moving from NYC to NOLA and needed to buy a car for the first time in 15 years. We needed it to be available on the first day we arrived and we needed to complete the financing at the same time. Lakeside found the car we wanted and had it ready when we arrived. The process was quick and painless. We were in a hurry so couldn't meet with the Delivery Specialist right away. We went back a few days later and they took the time walk us through all of the features. They've actually made me look forward to visiting them. More

Toyota Camry It's was a great experience to buy a car from the lakeside Toyota very experience people and great customer service deal went through very smoothly It's was a great experience to buy a car from the lakeside Toyota very experience people and great customer service deal went through very smoothly More

Vehicle Number 6 from Lakeside Toyota This was the sixth vehicle that I have purchased from Lakeside Toyota and James Konen. Over the years, James has put my family in 10 vehicles. James This was the sixth vehicle that I have purchased from Lakeside Toyota and James Konen. Over the years, James has put my family in 10 vehicles. James and Scott Guillory made this another painless purchase. Scott did a fantastic job of getting the car I wanted at a great price. I look forward to working with them in the future. More

Excellent customer service Excellent experience! This is my second time purchasing a vehicle with Mr. Noah. I always feel like he has my best interest at heart. He's always prom Excellent experience! This is my second time purchasing a vehicle with Mr. Noah. I always feel like he has my best interest at heart. He's always prompt, has a great sense of humor, patient, and genuine. I always refer friends and family to him because I know it would be a great experience for them. He was referred to me from another happy customer and I'm glad that he has been consistent with his customer service. Mr. Deleon was also friendly. To top it off, once I finished in finance, Mr. Theriot took the initiative to assist me and explain some of the features of my new vehicle while Mr. Noah was with another customer. This experience exemplified great teamwork. Great customer service is very important to me and I am confident if I needed to make a vehicle purchase in the future that I would be visiting Lakeside Toyota. More