Lakeside Toyota

Bob Licht was my salesman, he is hardworking and professional, got me the vehicle I wanted. TMCC has always been my car dealer of choice for past 15 years. This is my 3rd! Thank you Bob, for your p professional, got me the vehicle I wanted. TMCC has always been my car dealer of choice for past 15 years. This is my 3rd! Thank you Bob, for your professionalism! More

I purchased a new vehicle from this dealer less than 24 months ago - no complaints. Since then, the dealership (namely Bob Licht) has had zero interest in retaining me as a returning customer. I've inquire months ago - no complaints. Since then, the dealership (namely Bob Licht) has had zero interest in retaining me as a returning customer. I've inquired about multiple vehicles and on each occasion, he's tried charging me over the listed price and has refused any attempt to negotiate. Most recently, I inquired about a used vehicle which he again, refused to negotiate from the online price. Then, strangely, the online price went up! I asked him to put me in touch with a new salesman three times and he's failed to do so before ignoring me completely. If you want to be treated like a valued customer, take your money elsewhere. More

I have bought two cars from Mr. Noah, and have highly recommended him to friends and family. He never rushes or pressures you. AND he's available after the sale if you have question Noah, and have highly recommended him to friends and family. He never rushes or pressures you. AND he's available after the sale if you have questions. More

Great dealership. And awesome customer service. Cameron Campise is the best salesman. I’ll be back next time I’m in the market for a new vehicle. Fantastic experience And awesome customer service. Cameron Campise is the best salesman. I’ll be back next time I’m in the market for a new vehicle. Fantastic experience overall More

Good place to do business. Got the car that I love here. Nice people to work with. Lovely surroundings. Got the car that I love here. Nice people to work with. Lovely surroundings. More

Lakeside Toyota and my sales person Charles Pruitt made my experience of purchasing my 2023 Camry easy and smooth. Thank you to Charles. my experience of purchasing my 2023 Camry easy and smooth. Thank you to Charles. More

Sadly, I decided to use this dealership's service dept. for a recall on my Toyota Highlander. They were supposed to inspect the paint job, since this was the recall problem. They kept my car overnight, for for a recall on my Toyota Highlander. They were supposed to inspect the paint job, since this was the recall problem. They kept my car overnight, for the next day since he said it was an all day deal. Waiting all day for someone to call me, I decided to call them around 5:00 PM, since they close at 6:00 PM, to see if I could pick up my car, only to be told (by David, who BTW was so rude from the first time that I met him, taking my keys, me chasing him down to ask if he wanted my name, to which he said NO, John Paul has all of your information). Since I had spoken with John Paul several times, I said okay, then my son and I left. When I called back about my car, David was the one who answered, and told me my car had NOT been inspected because it was listed as SALVAGE! I told him no way, I bought the car new, and was the only owner (except for an ex husband but the title was in my name only). He commented that it was a 2018 model, wrecked and again he said very rudely it was listed as salvage. I said, no sir,it is a 2013 model, and it has never been wrecked! When I asked why they had not called me earlier, David was even more rude and said because we didn’t have your phone number ( *remember the evening told me he didn’t need it, that John Paul had it), and was fussing at me because they went through my car looking for my registration, rudely commenting, "YOU DON’T EVEN HAVE A REGISTRATION IN YOUR VEHICLE!” to which I replied, no I don’t, when I take it some place to stay overnight, I have it with me because people DO break into vehicles around New Orleans, you know!” To that he did not reply. I asked him to explain about the report saying my car was salvage, and he told me to call and speak with John Paul, that all he knew was what the report said and they would not inspect the paint on my car. When I went to pick it up, nearly dark, I found my car LEFT UNLOCKED in the back parking area. And David had the audacity to question my not having a registration in my car! I also had business cards in the glove compartment, with my phone number on them, so they didn’t search too long. I tried calling John Paul back the next day, leaving him a message to please return my call and explain what this report means, as this had never happened to me before. I called again, later, and after a few days of his ignoring my messages and calls, I gave up. My son ordered and paid for a Carfax report online. We both saw the alert had NOTHNG to do with my car being salvaged at all, but rather the odometer reading was the alert. I have already spoken to the DMV, and they have admitted it was a careless mistake on their part, and we are taking care of that. These people, at least these two men, are so RUDE and OBNOXIOUS! I was speaking with a very nice sales person, Henry, that day, while looking at new Rav4’s and explained I had to wait on getting my car painted, so I could sell it. Well, sorry Henry, I won’t be purchasing my new car at Lakeside Toyota. WARNING!!! DON’T BOTHER WASTING YOUR TIME HERE, or your money. I am a senior lady, and I should not have been treated this way, ignored, fussed at like I was a child, and made to think I was lying about my car. I am still FURIOUS and will consistently be leaving BAD REVIEWS wherever I can!!! More

JeanPaul has GREAT customer service skills. He's my go to person. He knows what I'm talking about when i dont know, and I always feel that I'm in good hands with him assisting me with my car ca He's my go to person. He knows what I'm talking about when i dont know, and I always feel that I'm in good hands with him assisting me with my car care needs. Toyota Lakeside should be proud having him as a part of there team. More

Omg! “Jean Paul” is an unprofessional xxxxxxx. Rude, arrogant and needs to be sent to some sort of customer relations course or preferably fired. I will n “Jean Paul” is an unprofessional xxxxxxx. Rude, arrogant and needs to be sent to some sort of customer relations course or preferably fired. I will never step foot in Causeway Toyota again as long as I live. More