Lakeside Toyota

If I could give this service center zero stars I would. I brought my car in because one of my tires had a serious slow leak at the air valve. There I purchased a new tire and they mounted it. Well, apparen I brought my car in because one of my tires had a serious slow leak at the air valve. There I purchased a new tire and they mounted it. Well, apparently, the service tech did not reattach my tire pressure guage (my best guess) on the tire so now my tire pressure light blinks. It didn't blink before I had it serviced. Any way I have returned twice to get them to fix it with zero success. Jeffrey DeLange was my service manager.Once he took the keys to my car, he never reached out to me; never initiated any update on my vehicle. Two times I returned to address the problem that Toyota created and no other service manager would help me. They kept telling me that Jeffrey had to help me. The other service managers left me hanging. Today, for example, my care has been at this service center for 8 hours and it has not been fixed. My car will have to site overnight. And still Jeffrey has not communicated to me. I wish I could bring it to another Toyota service center, but I cannot because Lakeside Toyota touched it and caused the problem I have now. And no other Toyota center will look at it. So, I'm stuck. Stuck with no communication, poor service to my vehicle and still have a new issue that Lakeside Toyota created. Not one of those service managers care. This is a gigantic FAIL for Lakeside Toyota. Do not bring your auto here. Go to another location. I Will be reaching out to their corporate office for sure. WHEN I'M READY TO PURCHASE MY BRAND NEW TOYOTA, I WILL PURCHASE A HONDA INSTEAD. More

Excelent service and care for the costumer . I appreciate the courtesy and professional service of Mr Toledo a top rating sales person I appreciate the courtesy and professional service of Mr Toledo a top rating sales person More

Bought a Camry from Lakeside Toyota. Bob Licht was the salesman. Excellent service. Highly recommend Bob and Lakeside Toyota. Bob Licht was the salesman. Excellent service. Highly recommend Bob and Lakeside Toyota. More

I brought my 2016 Tundra in to check out a leak underneath. They called later and said it was coolant leaking from under the valve cover, near the back of the engine. They supposedly fixed it and I underneath. They called later and said it was coolant leaking from under the valve cover, near the back of the engine. They supposedly fixed it and I was charged thousands of dollars. Fast forward about 6 weeks later, and it is leaking again, near the same area. I was scared to drive 2 hours back there with it leaking coolant, so I brought it to a local mechanic who told me that seems to be where it is leaking again and that the bolts were not even tightened down, one of them was barely in there and about to fall out! I called Lakeside and they told me that they couldn’t help me and that I would have to pay to tow it back to them, because he didn’t recommend driving that far and that because it had been six weeks or so, how did he know of it was their fault or something else! Now I will have to pay someone else to fix the shoddy work done by your dealership, after I already paid thousands to have you fix it right the first time! Worst dealer service ever! More

I was always impressed with their quality of work and service. Their staff is always warm and friendly, and offer suggestions that could help me out and fit my work schedule. Yesterday, I picked up my ca service. Their staff is always warm and friendly, and offer suggestions that could help me out and fit my work schedule. Yesterday, I picked up my car a day early and was so happy! I couldn't wait to return the rental I had! Thank you for having such outstanding customer service for the this vehicle and my last one. I always come to you when something comes up! More

Brought my 2011 Highlander in for routine service as we always do. Oil change, tire rotation and inspection. After parking the vehicle back home noticed one of the left front lug nuts is missing and the always do. Oil change, tire rotation and inspection. After parking the vehicle back home noticed one of the left front lug nuts is missing and the oil filter under shield door was missing. I called and spoke with David a service manager and told him my concerns. He told me hold on as he passed the called to Jean Paul. The service writer Jean Paul charged us for the missing lug nut, four new ones that his technician stripped and says the door probably vibrated off or the tech failed to reinstall it . He says a new cover would have to be ordered and costs was 300.00 dollars. We will not be bringing the vehicle to Lakeside Toyota for anymore service. They are dishonest about service work. More

Enjoyed the low key, non pressure style of Gavin the salesman. He was easy to talk to. The car arrived earlier than expected and even though Gavin was out of town. He arranged for June to complete the p salesman. He was easy to talk to. The car arrived earlier than expected and even though Gavin was out of town. He arranged for June to complete the pick up and purchase process. June was also nice and very informative regarding how to operate the different functions of the car. Despite having a couple of customers ahead of us, They arranged to have Ryan come out and complete the finance process in a fairly short period of time. He was also nice and polite. Overall, it was a good experience. More

Very professional and patient. This was my 1st time buying a car and Johnathan/Milton were very informative. This was my 1st time buying a car and Johnathan/Milton were very informative. More

They have an excellent service and were really helpful and informative about the new car. and informative about the new car. More