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Lakeside Toyota

Metairie, LA

4.0
729 Reviews
Lakeside Toyota has been a volume Toyota dealer in the Greater New Orleans for over twenty two years specializing in new Toyotas, and Toyota Certified cars, trucks, and SUVs in Louisiana. We are located at the foot of the Causeway in Metairie, La. In 2004, the Scion franchise was added to the dealership offering a greater selection to our customers with models such as the Scion XA, XB, TC and the new sporty FRS. We also offer a wide variety of new and used Toyota cars, Trucks and SUV's such as: Avalon, Camry, Solara, Corolla, Matrix, Prius, Yaris, Tacoma, Tundra, 4 Runner, FJ Cruiser, Highlander, Land Cruiser, RAV4, Sequoia, Venza, Sienna, Camry Hybrid, Avalon Hybrid and Highlander Hybrid. Come in and see why we are a volume Toyota dealer!
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3701 N Causeway Blvd

Metairie, LA

70002

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Showing 729 reviews

November 30, 2022

I have bought two cars from Mr. Noah, and have highly recommended him to friends and family. He never rushes or pressures you. AND he's available after the sale if you have question More

by TKap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Noah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Lakeside Toyota responded

TKap - Thank you so much for your 5-star rating! We're glad you've continued to have a positive sales experience with Noah. We appreciate your business and look forward to serving you again in the future. Have a fantastic day!

November 16, 2022

Great dealership. And awesome customer service. Cameron Campise is the best salesman. I’ll be back next time I’m in the market for a new vehicle. Fantastic experience More

by Libby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Campise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Lakeside Toyota responded

Thank you for the five-star review, Libby. We are happy that you had a satisfactory customer experience with Cameron! Thank you for visiting, and we hope to see you again. Have a nice day!

November 04, 2022

Good place to do business. Got the car that I love here. Nice people to work with. Lovely surroundings. More

by kathy.dickey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Stevens
Nov 07, 2022 -

Lakeside Toyota responded

kathy.dickey - thank you for your five-star review! We are so happy you had an excellent experience with our team at Lakeside Toyota. Enjoy your new car, and we hope to see you again! Take care!

October 23, 2022

Lakeside Toyota and my sales person Charles Pruitt made my experience of purchasing my 2023 Camry easy and smooth. Thank you to Charles. More

by Deborah.borne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Amenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Lakeside Toyota responded

Deborah.borne - thank you for your five-star review. We are thrilled that Charles gave you such a great buying experience! Enjoy your new car, and we hope to see you again at Lakeside Toyota. Have a nice day!

October 15, 2022

Sadly, I decided to use this dealership's service dept. for a recall on my Toyota Highlander. They were supposed to inspect the paint job, since this was the recall problem. They kept my car overnight, for More

by SandR
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jean Paul Buisson
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Winfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Lakeside Toyota responded

Hello SandR, thank you for bringing this to our attention. We sincerely apologize for the experience that you had, that is not the kind of customer service we're known for. At Lakeside Toyota, we strive to respectfully serve our customers and address their needs. We would be happy to discuss and resolve this situation to make things right. At your earliest convenience, please reach out to our Service Manager, Karl Meredith, at (504) 833-3311. Thank you for visiting us at Lakeside Toyota, and we hope to hear from you soon.

Oct 29, 2022 -

SandR responded

Why would I contact you? I have posted this on several online/social media areas, including my Nextdoor App, only to see that not one person who responded had a good experience with your dealership, especially your service department. Undoubtedly, this has been going on for years, and nothing has changed. Morals and respect seems to have been replaced with a DON'T CARE attitude, lack of quality workmanship, and true care and concern for customers trying to find someone who they can trust. It's your loss.

October 14, 2022

JeanPaul has GREAT customer service skills. He's my go to person. He knows what I'm talking about when i dont know, and I always feel that I'm in good hands with him assisting me with my car ca More

by Madeline PP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Paul Buisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Lakeside Toyota responded

Madeline - thank you for your five-star review. We are glad Jean-Paul continues to give you excellent customer service here at Lakeside Toyota. Thank you for visiting, and we hope to see you again in the future. Take care!

October 06, 2022

Omg! “Jean Paul” is an unprofessional xxxxxxx. Rude, arrogant and needs to be sent to some sort of customer relations course or preferably fired. I will n More

by Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jean Paul Buisson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Customer responded

Jean Paul is not an asset to your company. He is completely rude, ignorant and doesn’t need to be around the public at all. We give him a rating of zero! I would like to officially report him to someone of authority.

Oct 06, 2022 -

Customer responded

How can I get in touch with a manager of some kind.?This guy Jean Paul is nuts! He has got to go! I have read several horrible reviews about him and he is definitely in the wrong line of work. He is a miserable, irrational, incompetent idiot!

Oct 10, 2022 -

Lakeside Toyota responded

Thank you for your feedback. We apologize for this unsatisfactory experience. We would like to learn more about what happened and make things right, if possible. At your convenience, please reach out to our General Sales Manager, Troy Campise, at (504) 833-3311. Thank you for visiting us at Lakeside Toyota and we hope to hear from you soon.

September 12, 2022

Zaher is a very rude salesman and he just want to rip you off. I had a very bad experience with him.He even said that he will hit me. 0 stars More

by Asd.lol96
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zaher Eljqouhan
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

I had the best experience at Lakeside Toyota, all the way around! I will definitely go back. More

by bookshh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Guillory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Lakeside Toyota responded

bookshh - thank you for your five-star review! We are so happy that you had a positive experience with our team at Lakeside Toyota. We hope to see you again, and take care!

August 16, 2022

Quick easy fast and more importantly is save customers money. My family big thanks to Scott for RAV4, you are the greatest salesman More

by nguyenphung31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Guillory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Lakeside Toyota responded

nguyenphung31 - thank you for your five-star review. We are so happy that Scott gave you such a fantastic purchase experience. Enjoy your new RAV4, and we hope to see you again at Lakeside Toyota. Have a nice day, and take care!

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