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Lakeside Toyota
Metairie, LA
741 Reviews
Lakeside Toyota has been a volume Toyota dealer in the Greater New Orleans for over twenty two years specializing in new Toyotas, and Toyota Certified cars, trucks, and SUVs in Louisiana. We are located at the foot of the Causeway in Metairie, La.
In 2004, the Scion franchise was added to the dealership offering a greater selection to our customers with models such as the Scion XA, XB, TC and the new sporty FRS.
We also offer a wide variety of new and used Toyota cars, Trucks and SUV's such as: Avalon, Camry, Solara, Corolla, Matrix, Prius, Yaris, Tacoma, Tundra, 4 Runner, FJ Cruiser, Highlander, Land Cruiser, RAV4, Sequoia, Venza, Sienna, Camry Hybrid, Avalon Hybrid and Highlander Hybrid.
Come in and see why we are a volume Toyota dealer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 741 reviews
October 19, 2023
I would like to thank you on yesterday when my daugther purchase a car.your customer service was excellent.you was very patience with my daugther you never rush her.thanks you so much.may god bless you. purchase a car.your customer service was excellent.you was very patience with my daugther you never rush her.thanks you so much.may god bless you. More
by riggins_wanda
Employees Worked With
October 11, 2023
Great people Mr Pat Brown and Luis Deleon big heart great customer service trustworthy I was comfortable with them both. I will send customers their way. Both dress for success, pleasant. I really knew great customer service trustworthy I was comfortable with them both. I will send customers their way. Both dress for success, pleasant. I really knew I had nothing to worry about helping me was no problem. Lakeside Toyota I felt like my family sold me a car. Thanks, Mr Pat Brown and Mr Luis Deleon Great Jobs Kathryn Kelson Pack More
by KKelsonpack
September 15, 2023
Never gave me out the door price with all taxes and fees. Simply giving me run-around with email exchanges. All of the dealers are same, so you are not special either Simply giving me run-around with email exchanges. All of the dealers are same, so you are not special either More
by vic
Employees Worked With
Stacy Williams and another man whose name I don't recall
September 14, 2023
Mr. Bob Licht and Mr. Jessie Johnson were phenomenal!! I traded in my camry for a crossover, and they made this process so easy and seamless! I will always come back to see them! traded in my camry for a crossover, and they made this process so easy and seamless! I will always come back to see them! More
by Skylar Dardar
August 25, 2023
I was lied to about the car I bought, probably just because the salesman had no idea what he was talking about. Absolute nightmare of an experience. because the salesman had no idea what he was talking about. Absolute nightmare of an experience. More
by Hsjensen
Employees Worked With
June
August 10, 2023
I agree with you, Disappointed. My recent review seems to have been removed. And it was not a good one. The only good thing I have to say is a young lady named Kelsey (not a service My recent review seems to have been removed. And it was not a good one. The only good thing I have to say is a young lady named Kelsey (not a service mngr) stepped up to provide me customer service because no service manager would. I believe the service is shotty. The service managers don’t seem to care. They are dishonest, disrespectful and discriminating. I have placed my car in the hands of another Toyota service center that treats me like a valued customer. I’m sure Lakeside Toyota will be removing this review too. More
by Veteran Sandy
Employees Worked With
August 03, 2023
If I could give this service center zero stars I would. I brought my car in because one of my tires had a serious slow leak at the air valve. There I purchased a new tire and they mounted it. Well, apparen I brought my car in because one of my tires had a serious slow leak at the air valve. There I purchased a new tire and they mounted it. Well, apparently, the service tech did not reattach my tire pressure guage (my best guess) on the tire so now my tire pressure light blinks. It didn't blink before I had it serviced. Any way I have returned twice to get them to fix it with zero success. Jeffrey DeLange was my service manager.Once he took the keys to my car, he never reached out to me; never initiated any update on my vehicle. Two times I returned to address the problem that Toyota created and no other service manager would help me. They kept telling me that Jeffrey had to help me. The other service managers left me hanging. Today, for example, my care has been at this service center for 8 hours and it has not been fixed. My car will have to site overnight. And still Jeffrey has not communicated to me. I wish I could bring it to another Toyota service center, but I cannot because Lakeside Toyota touched it and caused the problem I have now. And no other Toyota center will look at it. So, I'm stuck. Stuck with no communication, poor service to my vehicle and still have a new issue that Lakeside Toyota created. Not one of those service managers care. This is a gigantic FAIL for Lakeside Toyota. Do not bring your auto here. Go to another location. I Will be reaching out to their corporate office for sure. WHEN I'M READY TO PURCHASE MY BRAND NEW TOYOTA, I WILL PURCHASE A HONDA INSTEAD. More
by Veteran Sandy
Employees Worked With
Jeffrey DeLange POOR CUSTOMER SERVICE
July 26, 2023
Excelent service and care for the costumer . I appreciate the courtesy and professional service of Mr Toledo a top rating sales person I appreciate the courtesy and professional service of Mr Toledo a top rating sales person More
by mauricio
Employees Worked With
July 26, 2023
Bought a Camry from Lakeside Toyota. Bob Licht was the salesman. Excellent service. Highly recommend Bob and Lakeside Toyota. Bob Licht was the salesman. Excellent service. Highly recommend Bob and Lakeside Toyota. More
by longnex
