Lakeside Toyota
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great people Mr Pat Brown and Luis Deleon big heart great customer service trustworthy I was comfortable with them both. I will send customers their way. Both dress for success, pleasant. I really knew great customer service trustworthy I was comfortable with them both. I will send customers their way. Both dress for success, pleasant. I really knew I had nothing to worry about helping me was no problem. Lakeside Toyota I felt like my family sold me a car. Thanks, Mr Pat Brown and Mr Luis Deleon Great Jobs Kathryn Kelson Pack More
Never gave me out the door price with all taxes and fees. Simply giving me run-around with email exchanges. All of the dealers are same, so you are not special either Simply giving me run-around with email exchanges. All of the dealers are same, so you are not special either More
Mr. Bob Licht and Mr. Jessie Johnson were phenomenal!! I traded in my camry for a crossover, and they made this process so easy and seamless! I will always come back to see them! traded in my camry for a crossover, and they made this process so easy and seamless! I will always come back to see them! More
I was lied to about the car I bought, probably just because the salesman had no idea what he was talking about. Absolute nightmare of an experience. because the salesman had no idea what he was talking about. Absolute nightmare of an experience. More
I agree with you, Disappointed. My recent review seems to have been removed. And it was not a good one. The only good thing I have to say is a young lady named Kelsey (not a service My recent review seems to have been removed. And it was not a good one. The only good thing I have to say is a young lady named Kelsey (not a service mngr) stepped up to provide me customer service because no service manager would. I believe the service is shotty. The service managers don’t seem to care. They are dishonest, disrespectful and discriminating. I have placed my car in the hands of another Toyota service center that treats me like a valued customer. I’m sure Lakeside Toyota will be removing this review too. More
If I could give this service center zero stars I would. I brought my car in because one of my tires had a serious slow leak at the air valve. There I purchased a new tire and they mounted it. Well, apparen I brought my car in because one of my tires had a serious slow leak at the air valve. There I purchased a new tire and they mounted it. Well, apparently, the service tech did not reattach my tire pressure guage (my best guess) on the tire so now my tire pressure light blinks. It didn't blink before I had it serviced. Any way I have returned twice to get them to fix it with zero success. Jeffrey DeLange was my service manager.Once he took the keys to my car, he never reached out to me; never initiated any update on my vehicle. Two times I returned to address the problem that Toyota created and no other service manager would help me. They kept telling me that Jeffrey had to help me. The other service managers left me hanging. Today, for example, my care has been at this service center for 8 hours and it has not been fixed. My car will have to site overnight. And still Jeffrey has not communicated to me. I wish I could bring it to another Toyota service center, but I cannot because Lakeside Toyota touched it and caused the problem I have now. And no other Toyota center will look at it. So, I'm stuck. Stuck with no communication, poor service to my vehicle and still have a new issue that Lakeside Toyota created. Not one of those service managers care. This is a gigantic FAIL for Lakeside Toyota. Do not bring your auto here. Go to another location. I Will be reaching out to their corporate office for sure. WHEN I'M READY TO PURCHASE MY BRAND NEW TOYOTA, I WILL PURCHASE A HONDA INSTEAD. More
Excelent service and care for the costumer . I appreciate the courtesy and professional service of Mr Toledo a top rating sales person I appreciate the courtesy and professional service of Mr Toledo a top rating sales person More
Bought a Camry from Lakeside Toyota. Bob Licht was the salesman. Excellent service. Highly recommend Bob and Lakeside Toyota. Bob Licht was the salesman. Excellent service. Highly recommend Bob and Lakeside Toyota. More
I brought my 2016 Tundra in to check out a leak underneath. They called later and said it was coolant leaking from under the valve cover, near the back of the engine. They supposedly fixed it and I underneath. They called later and said it was coolant leaking from under the valve cover, near the back of the engine. They supposedly fixed it and I was charged thousands of dollars. Fast forward about 6 weeks later, and it is leaking again, near the same area. I was scared to drive 2 hours back there with it leaking coolant, so I brought it to a local mechanic who told me that seems to be where it is leaking again and that the bolts were not even tightened down, one of them was barely in there and about to fall out! I called Lakeside and they told me that they couldn’t help me and that I would have to pay to tow it back to them, because he didn’t recommend driving that far and that because it had been six weeks or so, how did he know of it was their fault or something else! Now I will have to pay someone else to fix the shoddy work done by your dealership, after I already paid thousands to have you fix it right the first time! Worst dealer service ever! More
I was always impressed with their quality of work and service. Their staff is always warm and friendly, and offer suggestions that could help me out and fit my work schedule. Yesterday, I picked up my ca service. Their staff is always warm and friendly, and offer suggestions that could help me out and fit my work schedule. Yesterday, I picked up my car a day early and was so happy! I couldn't wait to return the rental I had! Thank you for having such outstanding customer service for the this vehicle and my last one. I always come to you when something comes up! More