Lakeside Toyota

I drove from Jackson MS to pick up this certified pre-owned 2014 Toyota Sequoia. No one mentioned it had been wrecked. I didnt find that out til I tried to trade the vehicle. Never again will I shop pre-owned 2014 Toyota Sequoia. No one mentioned it had been wrecked. I didnt find that out til I tried to trade the vehicle. Never again will I shop there. From the salesman to the finance department everyone was dishonest. I later found a receipt in the glove compartment showing the body shop that did the repairs. Thanks again Cameron, Caleb, and Milton. More

Rene was super helpful and informative. He gave me time to make my own decision. Once my decision was made, Rene made leasing my new car seamless! to make my own decision. Once my decision was made, Rene made leasing my new car seamless! More

My overall experience was easy, hassle free and very helpful. I would recommend this dealership and my salesman to anyone looking to purchase a vehicle. helpful. I would recommend this dealership and my salesman to anyone looking to purchase a vehicle. More

Always a pleasure This is the 8th car we have purchased through Lakeside Toyota. The experience is always top notch, Rene Poche (leasing manager) always takes care of This is the 8th car we have purchased through Lakeside Toyota. The experience is always top notch, Rene Poche (leasing manager) always takes care of us. It's always hassle free, and we are usually in and out within 2-3 hours. You cant ask for better than that. Kurt Hampton More

Car purchase with no hassle Was able to initiate the purchase of. Prius LE with a phone call. The excellent salesman kept us up to date on the delivery date, and the appointment Was able to initiate the purchase of. Prius LE with a phone call. The excellent salesman kept us up to date on the delivery date, and the appointment time to pick up the car was handle without delays. We are very pleased with their sales and service departments!! More

Reginald and his team gave me exceptional service. If I'm ever in need of a new car I know exactly where and whom to go to. ever in need of a new car I know exactly where and whom to go to. More

A second chance and they ignored and overcharged me I wanted to give them another chance to gain my confidence. That was my mistake. When I called on Friday I expressly told them that the door lock ope I wanted to give them another chance to gain my confidence. That was my mistake. When I called on Friday I expressly told them that the door lock open rod had been displaced and that it needed to be re-positioned so that the door handle could be put back on the driver's side door. (Factory service manual page DL113). They said to bring it in before noon on Saturday. When I brought it in to Inez, I opened the door from the driver's seat to let her in. The service report says that it was 'not functioning' which could not have been the case because I opened it. I told Inez that the door lock open rod needed to be re-positioned. She didn't write it down. After waiting she came to me and indicated that the door panel needed to be taken off and that it may need to be cut. I brought it to the dealer because I was out of my depth in fixing it and thought they would be better to take the panel off. She quoted a fairly hefty price for the 'labor' of this. After waiting for a good while-Inez came back to tell me that the lock actuator was broken. I had locked it and unlocked it in my driveway earlier in the day. She then quoted a price that almost doubled. She said that she could show me and the technician could explain. After waiting another 20 minutes, I asked to see the manager, Inez left to locate the manager and the technician, Jack came back and asked if I was being helped. I said that Inez was going to get someone. He then ignored me and went and retrieved another car. The manager came back and listened. By then I was potentially late for work. He said that they had to order the non-functioning part from Houston and couldn't do it until Monday. He offered a rental which I couldn't get because I couldn't retrieve my insurance card. I left and went to work. Tuesday, I received a call from Inez saying that I would ONLY have to pay for the original quote and the part. I went and retrieved my car and paid too much based on what I see as not listening to what I indicated was wrong and then saying that something was not functioning when it was functioning before I left it in their hands. Suffice it to say, I will not go back. More

Made my buying a truck very easy and fast thanks for everything Bob also help out with getting me in and out fast thanks to everyone everything Bob also help out with getting me in and out fast thanks to everyone More

Garrett was a great salesman. He listened to what I wanted and showed me what he had. There was no high pressure tactics which made the process go very easily without any stress. Thanks. wanted and showed me what he had. There was no high pressure tactics which made the process go very easily without any stress. Thanks. More

Look at inventory on line. Very easy car buying experience. I worked with Wardell Royal. Very friendly and helpful. Would definitely buy from him again. Lakeside service with David Winfield were very efficient I worked with Wardell Royal. Very friendly and helpful. Would definitely buy from him again. Lakeside service with David Winfield were very efficient with the installation of the optional Body Side Molding. More