Lakeside Toyota

I contacted this manager about how I was treated by salesman Reggie. I was contacted by Reggie after building the RAV 4 XSE fully loaded I wanted at Toyota.com. I was sent paperwork with the wrong car salesman Reggie. I was contacted by Reggie after building the RAV 4 XSE fully loaded I wanted at Toyota.com. I was sent paperwork with the wrong car model and Vin # on it, several hidden fees and a MSRP $5000 more then the sticker price from Toyota. com. Did not send even send the sheet that shows each option and it’s cost. Just filled in numbers and I was to just believe that was the MSRP. When I contacted this manager he also treated me with disrespect and said that all car dealers mark up their vehicles so they can make a profit. He said for me to get over it, it was just business , nothing personal. I don’t mind paying for the options I want but to mark a car up $5000 over the MSRP that included every option Toyota offers on this vechile. That is just sad More

These people are SHADY as xxxx!! The salesman I worked with, Max, was great. However once I was turned over to the finance department it was a completely different story... they like to play the game wher with, Max, was great. However once I was turned over to the finance department it was a completely different story... they like to play the game where you settle on a price, and then go back to sign your paperwork and the price has increased and the dude can’t explain why, so he leaves the room yet again to “talk to someone” about lowering it like he’s doing you some big favor. What a joke. Another sales tactic they like to use is the “waiting game” to try and wear you down, so be prepared to test your endurance and spend the entire day there. Bring snacks. If I had an hour left on earth, I’d spend it at this place because it felt like an eternity. More

Very efficient, customer service oriented and the new showroom and office areas were a delight to be in. I felt safe and spaced far enough from others to complete the transaction. showroom and office areas were a delight to be in. I felt safe and spaced far enough from others to complete the transaction. More

Fantastic customer service. Friendly, professional, courteous. Jean Paul is always on his A-game and I’ve been a customer of Lakeside Toyota for over a decade and three 4Runners! courteous. Jean Paul is always on his A-game and I’ve been a customer of Lakeside Toyota for over a decade and three 4Runners! More

I scheduled an appointment multiple days in advance to see why my check engine light was on. I made the appointment online and was given the option to select to wait or to drop the vehicle off. I chose th see why my check engine light was on. I made the appointment online and was given the option to select to wait or to drop the vehicle off. I chose the option to wait. Upon arriving I was asked if I could leave the vehicle because it would be at least a 3 hour wait. I asked why I had the option to wait for the vehicle if it was going to take that long. All they ha e to do is connect to a computer and it tells them what is wrong. I’m not dumb. 10-15 minutes ma. That would take. They could not explain. Why I had the option to select to wait if I was asked to drop it off. Karl advised me I could still wait. For 3 hours at least. They were”short staffed and backed up” I was not called in advance and told it would take this long or that I would have to leave the vehicle. Next time I will be driving to another Toyota dealership. I can’t wait to see what they tell me is wrong. $140 minimum to check the computer. Don’t bring your car here. If you do make sure you have a whole day to sit in a dealership where no one is friendly. Great way to treat your first responders lakeside Toyota. More

We got a response right away from Sam, and he took care of us the whole time. He wasn't pushy and didn't harass us. When we arrived, he was very professional and ready to show us the vehicle. He made sure of us the whole time. He wasn't pushy and didn't harass us. When we arrived, he was very professional and ready to show us the vehicle. He made sure we had everything we needed, and they are taking care of everything as far as tag and license. We got a great deal, and when I brought the car to my mechanic he said it was impeccable! More

DAVID HAS ALWAYS BEEN VERY KNOWLEDGEABLE AND PROFESSIONAL. HE KEEPS ME INFORMED OF EVERY THING THAT HAS TO DO WITH MY CAR. AS A RESULT IT HELPS ME TO MAKE INFORM DECISIONS FOR THE FUTURE OF MY PROFESSIONAL. HE KEEPS ME INFORMED OF EVERY THING THAT HAS TO DO WITH MY CAR. AS A RESULT IT HELPS ME TO MAKE INFORM DECISIONS FOR THE FUTURE OF MY VEHICLE. PLEASE HIRE MORE PROFESSIONAL LIKE HIM. More

My service manager is Jean Paul Buisson and I am very impressed with his work ethics. He is patient and always answers my questions in a way which I can understand them. The thing I'm impressed the most impressed with his work ethics. He is patient and always answers my questions in a way which I can understand them. The thing I'm impressed the most about him is how he always lets me know when and if something needs to be replaced and that is a big help to me. He answers my calls when I think I have a problem with my 4Runner, usually it's not a problem, but he is always patient and tells me to bring it in and we will check it out. As long as Jean Paul works for Toyota Lakeside I will bring my 4Runner there to be serviced. More

Rene Poche has made my buying/leasing experiences over the last many, many years painless! He has my complete trust. I love the new space the last many, many years painless! He has my complete trust. I love the new space More