Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,627 Reviews of Lake Chevrolet - Service Center
Sort by
Verified Customer
July 10, 2023
Craig p and his team have always help put my tires to the pavement and they are very informative through it all Thanks Sincerely DEAN POST pavement and they are very informative through it all Thanks Sincerely DEAN POST More
by SUPERDEAN
July 10, 2023
Once checked in only to realize my issue with the truck was different than what I thought. They had all the parts and completed the work by the next day. was different than what I thought. They had all the parts and completed the work by the next day. More
by thomasabucek
Employees Worked With
Steven Thomas
July 10, 2023
They were wonderful! ! They accommodated us and made sure we were taken care of. We were from Nebraska and they made sure that we were all fixed up and ready to go and we ! They accommodated us and made sure we were taken care of. We were from Nebraska and they made sure that we were all fixed up and ready to go and we could get home, we are forever grateful!!!! More
by miranda.stoll
Employees Worked With
Steven Thomas
July 08, 2023
John was very understanding about the long wait for my part. Found me a suitable loaner vehicle and made things right in the end. Great guy to work with. part. Found me a suitable loaner vehicle and made things right in the end. Great guy to work with. More
by j_volkman
Employees Worked With
John Webler
July 08, 2023
I brought my car in for a check engine light, when I picked it up the check engine light came back on less than 1 hour later. When I brought it back to lake, they explain the exact same codes I brought picked it up the check engine light came back on less than 1 hour later. When I brought it back to lake, they explain the exact same codes I brought it in with were came back up and acted as if they were new codes. They took my car back and worked on it again reassuring my the issue would be resolved and called me back to charge me again, we agreed that I pay a slightly reduced price. I picked my car up and one day later the check engine lights comes back on and the car is driving worse than it was when I brought it in. When I bring it in the last time the service rep puts it in the machine and tells me it’s still the same code from my initial visit. At this point I’ve paid over $2300, and he explains I need to pay an additional $5300 for a new transmission and that he knew that is what the code meant from the start. I reached to the service manager via email and got no response and when I called the phone rang for 5 minutes. This was a horrible experience. More
by biami89
July 07, 2023
Very clean. Staff personnel are pleasant and professional. I didn't feel pressure to have additional service completed. Thank you!! Staff personnel are pleasant and professional. I didn't feel pressure to have additional service completed. Thank you!! More
by dorangrichia
Employees Worked With
Ryan Yelton
