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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,631 Reviews

2,631 Reviews of Lake Chevrolet - Service Center

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August 30, 2023

The only disappointment was that no one contacted me to inform me that my car was ready. I had to contact the dealership myself More

by ken.harvey
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Steven Thomas
Sep 24, 2023 -

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 29, 2023

Stopped in with a running issue without a appointment. Craig got me in immediately I was on.my way in two hours. Excellent service More

by jimzainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 29, 2023

Great customer service. Very friendly. Enjoyed the atmosphere and people that worked there. Genuinely nice and seemed to care about our needs. More

by S.Malivarn
Recommend Dealer
Yes
Employees Worked With
Damien
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2023

Craig was very helpful in ordering the right tires for my Equinox. He also set an appointment for me that met my needs. When I arrived Craig checked me in and took care of everything! More

by leslie459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 28, 2023

I always get excellent service for my truck here! Scheduled appointments go off as planned. A good,nicely stocked and clean waiting area is appreciated. More

by kmiller82
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 28, 2023

Craig is an all-star! !! All you need to do is look at his card holder… You will see how important this man is. He is important because he is knowledgeable, experienced, po More

by Elizabeth Lindl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Steven Thomas, Brandon Holmberg, Ryan Yelton
Sep 22, 2023 -

Lake Chevrolet responded

Elizabeth, we're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2023

Very easy to deal with and very professional. New car sales manager was outstanding as usual! More

by TR4SCHLICHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Schlicht, John Webler, Steven Thomas, Brandon Holmberg, Ryan Yelton
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 28, 2023

Very poor service department, not knowledgeable of warranty what's covered also returning phone calls taking 3 weeks is unacceptable. More

by Air53115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Yelton
Sep 11, 2023 -

Lake Chevrolet responded

We apologize for the issues you faced in our service department. We regret any inconvenience due to a lack of warranty knowledge and the delay in returning calls. We're working on improving staff training and communication processes. Thank you for bringing these issues to our attention, and we appreciate your understanding as we work to improve our service department.

August 27, 2023

Lucas made my visit easy. Took the time to explain everything that was being done. Service was fast and efficient. More

by SSPLMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England *****, James Fumo
Sep 22, 2023 -

Lake Chevrolet responded

We're happy you found our staff Lucas to be so supportive during your experience here at Lake Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2023

Every thing was great. Great job, happy with service. Thank you very much, that’s it. More

by blackandwhitepics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Roman’s, Mike stumpf, kayla
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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