2,627 Reviews of Lake Chevrolet - Service Center
DODGE NEON Greg p directed the mechanic to fix the tie rod on my neon, I had to drop my car off after center was closed, with the help of a very professional sa Greg p directed the mechanic to fix the tie rod on my neon, I had to drop my car off after center was closed, with the help of a very professional sales person cant remember his name instructed me how to use, the drop off car box. Greg as soon as he was informed took the lead expediting SERVICE my car was on the road at 2pm that day, Thanks again team. More
I think I got a screwed Last January I had four tires brakes and rotors installed on my 2011 Chevy Avalanche 3 days after getting it from the shop my right front bearing sudd Last January I had four tires brakes and rotors installed on my 2011 Chevy Avalanche 3 days after getting it from the shop my right front bearing suddenly went out the truck had to be towed and it cost me $1,400 to get two new front bearings that was the first incident that made me suspicious of what happens at that dealership in August I had more work done on my truck specifically a new Dash put in I didn't even get three blocks from the dealership and noticed that the left side of my dashboard was blowing hot air and the right side of my dashboard was blowing cold air when I took the truck back I was told that a baffle had malfunctioned and needed to be replaced which I thought was odd because it worked perfectly fine before the installation of the new Dash however I was supposed to pay another $300 for this the bottom line is I have grown suspicious of the mechanics at braeger I find it odd that the more I fix on my truck the more items have to be fixed I don't mind spending money but I don't want to pay for some mechanics learning curve so I will not be returning to braeger More
Free shuttle service worth the time? Through the online scheduler the service department asks if you need a ride, but doesn’t have a great way to actually schedule it. I waited an hour an Through the online scheduler the service department asks if you need a ride, but doesn’t have a great way to actually schedule it. I waited an hour and a half for the one shuttle driver they share with the Ford dealer. I arrived late to work and was never asked if I’d need a ride back. The rest of the experience was great, but not sure I’d go again without arranging my own ride. More
Excellent service Was in and out in a short time. Also, since I was close on the maintenance check, they did the oil change right away too. Was in and out in a short time. Also, since I was close on the maintenance check, they did the oil change right away too. More
Oil change Good service, got everything done in one stop. The only thing is that when I came in had to go find someone to wait on me Good service, got everything done in one stop. The only thing is that when I came in had to go find someone to wait on me More
Collision Repair Although it took about 9 days for us to get our vehicle back due to a parts shortage, we appreciate the fact that you let us have a 2019 vehicle as a Although it took about 9 days for us to get our vehicle back due to a parts shortage, we appreciate the fact that you let us have a 2019 vehicle as a loaner while our vehicle was being repaired. More
oil change Great customer service. Steve knew my name. Offered to get my mirror estimates. He said my car could be fixed while I was on vacation. Great customer service. Steve knew my name. Offered to get my mirror estimates. He said my car could be fixed while I was on vacation. More
Excellent and quick repairs! I was very impressed with Braeger! They kept me updated on the progress of my vehicle and were kind throughout the process. The repairs were speedy an I was very impressed with Braeger! They kept me updated on the progress of my vehicle and were kind throughout the process. The repairs were speedy and well done. More
nothing done right! sales person gave me a free porter of my auto to use as i please. took car , 6 hours later it was ready. they only washed it and vacuum it! took car sales person gave me a free porter of my auto to use as i please. took car , 6 hours later it was ready. they only washed it and vacuum it! took car 4 in for oil change! i noticed my car out side the show room window and hour later ( not a issue ) went to ask if my car was done. no one could find the paper work! then only paper work was found, i checked my tire's pressure . they all 4 were at 31 pounds. manual says 35! i had to go back in and wait for someone to do it. another 30 minutes. I hope u can see my issue her! i have bought 2 new cars in two years from u. not to mention in my younger days i purchased new cars from yous. sales person isn't my complaint. service is! More
Great Service Service was great again. Glen Lewis took really good care of me.I was in and out of there in less than an hour. I will be returning! Service was great again. Glen Lewis took really good care of me.I was in and out of there in less than an hour. I will be returning! More