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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,627 Reviews
Call Service Center (414) 281-5000

2,627 Reviews of Lake Chevrolet - Service Center

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November 15, 2024

Nathan was very helpful helped with ordering stuff for my truck and very knowledgeable and answering my questions More

by garysobczak1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Nov 18, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Nathan was able to assist you with ordering for your truck and provided you with the knowledge you needed. Your satisfaction is very important to us here at Lake Chevrolet. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

November 15, 2024

Friendly, professional, and knowledgeable with our interactions. I was confident our 2024 Equinox would be cared for properly. More

by janderson.hawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler
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Nov 18, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and professional experience with us at Lake Chevrolet. It's great to know you felt confident that your 2024 Equinox would be well taken care of. We appreciate your trust and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

November 15, 2024

They let me know what was needed on my Durango and did great service work. More

by Buffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lake Chevrolet responded

Thank you for taking the time to leave a review! We're glad to hear that you received great service for your Durango at Lake Chevrolet. Your feedback is appreciated, and we look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

November 15, 2024

Fix problem in timely fashion…called me explain process perfectly ..I will be servicing my vehicle there from now on More

by Peetyweety42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Report | Print
Nov 18, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Lake Chevrolet and that our team was able to explain the process clearly. We look forward to servicing your vehicle again in the future. See you next time! Sincerely, The Team at Lake Chevrolet

November 14, 2024

I always get great service from Craig and his team. I will definitely return to Lake Cheverolet More

by Bhintz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you receive great service from Craig and our team. We look forward to welcoming you back to Lake Chevrolet for your next visit! Sincerely, The Team at Lake Chevrolet

November 14, 2024

Overall product has no issues, but the customer service is nothing to write home about, not bad but not great. One frustration is how the “complementary car wash” seems to be just dumping water on it and n More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Nov 15, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us. We're glad to hear that you're satisfied with the overall product. However, we understand your frustration with the customer service and the car wash service. It's our goal to provide a better experience, and your input is invaluable in helping us improve. If you would like to discuss this further, please feel free to reach out to us at Lake Chevrolet. We look forward to serving you better in the future! Sincerely, The Team at Lake Chevrolet

November 13, 2024

Collin seemed a bit pushy to get the work done . I don’t really know if it needed to be done. I know nothing about cars so I have to believe that all dealers are trustworthy. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Jonathan Colin
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Nov 14, 2024 -

Lake Chevrolet responded

Thank you for your feedback, Pam. We appreciate you taking the time to share your experience with Lake Chevrolet. We understand your concerns regarding the service recommendations and want to assure you that our goal is to provide transparent and trustworthy service. If you have any further questions or would like to discuss your experience, please feel free to reach out to us. We're here to help! Sincerely, The Team at Lake Chevrolet

November 13, 2024

Oil change and tire rotation experience was good. Quick and easy interaction. The waiting area was nice, and staff was kind and accommodating of people's needs. More

by mskcool5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Nov 14, 2024 -

Lake Chevrolet responded

Thank you for your thoughtful review! We’re glad to hear that your oil change and tire rotation experience at Lake Chevrolet was quick and easy. It’s great to know you enjoyed our waiting area and found our staff to be kind and accommodating. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

November 12, 2024

Justin was the best sales man I ever came across. That meant the world to me !! All the people that helped with the purchase were spectacular Thanks to the team!!! More

by sparkydog10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Neuses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Lake Chevrolet responded

Thank you so much for your wonderful review! We are thrilled to hear that Justin and our team made such a positive impact on your purchasing experience at Lake Chevrolet. Your kind words mean a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Lake Chevrolet

November 11, 2024

Parts department guy is great representation and professional, service guy was not professional at all , lied , nick the manager was more straightforward, and professional,I usually go to Griffen Ch More

by Jaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
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Dec 05, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a positive experience with our parts department and appreciate Nick’s professionalism and straightforward approach. However, we’re truly sorry to learn about your experience with our service department. Providing honest, professional, and respectful service to every customer is our top priority, and we deeply regret falling short of those expectations during your visit. We would greatly appreciate the opportunity to address this matter and ensure your concerns are resolved. Please feel free to reach out to us at 414-281-5000 so we can learn more about what happened and work to make things right. We value your business and hope to have the chance to provide you with the exceptional service you deserve in the future.

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