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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,637 Reviews

2,637 Reviews of Lake Chevrolet - Service Center

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December 08, 2020

By far the best dealership I have ever dealt with in my 50 years of operating a vehicle. I have been there several times for different services on my truck and each time has been absolutely superb! Steve h More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
December 08, 2020

The service was incredible. Glen was very helpful and efficient. My oil change was completed in a timely manner. I would highly recommend Lake Chevrolet for your service needs. More

by ENLEHMANN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
December 06, 2020

Craigs our service guy no matter what. Been working with Craig for the past 20+ years with all our vehicles and have yet to be disappointed. (Honorable mention for Glen as well, since we have used him wh More

by stee1work
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Lewis
December 06, 2020

Agian I felt like I was treated very rudely and since this wasn't the first time it will be the last time. I will not be returning for any service at this dealership nor will they be getting any more of More

by bigkenhaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harmon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Glen Lewis, Steven Thomas
Dec 29, 2020 -

Lake Chevrolet responded

As it may be too late to reconcile, I want you to know that I’ve used your experience within our customer satisfaction process to be sure we don’t make this mistake again. We’re so sorry that your experience did not match your expectations. This is on us.

December 04, 2020

Extremely accommodating in scheduling vehicles for service on short notice. Able to get both college student vehicles serviced within same week to avoid issues while back at college. Great job! More

by Kerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
December 03, 2020

John Webler did an outstanding job. No issues or complaints. Met me at the car. Checked me in right away and turned the appointment around in a quick time frame More

by jjschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
December 03, 2020

Nick Harmon was going to credit my card 10.00 for the bad oil change and tire rotation that was 3 days ago, still no credit on my card. I will not be back to your dealership for anything. My tires were not f More

by joczisz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Lake Chevrolet responded

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

December 03, 2020

Craig was great. I appreciated his attention to our needs and that he kept us updated as our car went through service. Good work Craig, More

by Bobbyv2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Always great to work with Lake Chevrolet. John always explains what is going on and what needs to be done in a clear and concise manor. More

by JENNERHARTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
December 02, 2020

My experience was a bit different then what I normally experience. I don't live in the area but I was referred here and my first couple visit were really good. This visit was different. First I was in More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Haack
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