Back

Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,635 Reviews

2,636 Reviews of Lake Chevrolet - Service Center

Sort by
March 15, 2021

I had a really great experience at Lake. They were very helpful and accommodating. Glen Lewis is the man! 5 stars for all of his effort More

by jushy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
March 10, 2021

Great and quick service! Very friendly staff and I was kept up to date on the progress every step of the way. Thank you for making it a great experience! More

by dnm0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
March 09, 2021

Jason got my truck in right away and got me a loaner car. We had some hiccups with parts and timing but he got my baby fixed correctly and over all I am happy. More

by jencoe57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
March 08, 2021

Everything was fine. My only concern is that an under body inspection wasn’t done to my vehicle, that was taken in due to a car collision. For safety and ease of mind, One could only hope the vehicle wou More

by elaine.rodriguez07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sanchez
March 06, 2021

The service area was clean and comfortable, and the customer lounge was pretty nice. The place was mostly empty, so there was no interaction with staff other than check in and check out. More

by marauderbear
Recommend Dealer
Yes
Employees Worked With
John Webler
March 05, 2021

They have the worst customer service ! They are rude . The work was great , my car is fine but the people are rude. They didn’t not want to help or even answer any questions. Seemed like they just wanted More

by sallypanda0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Lake Chevrolet responded

We’re known for exceptional customer service, and I’m disappointed to learn that we missed the mark here. As it may be too late to reconcile, I want you to know that I’ve used your experience within our customer satisfaction process to be sure we don’t make this mistake again. Thank you for letting us know about this.

March 03, 2021

Great customer service and didn’t wait long for the job to be done. Clean atmosphere and always something there for you to drink or snack on. More

by CROSBYDENZIL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony the mechanic has always been there for myself and family when it comes to fixing any of our vehicles! , Glen Lewis
March 03, 2021

Service was completed timely and exactly as planned. Facilities are clean, and there is plenty of seating in a customer lounge and elsewhere throughout the dealership. More

by Ryan M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
March 02, 2021

The staff and finance managers are great and go above and beyond for their customers. I recommend working with Matt. He has worked with us on the last two purchased vehicles and has been upfront, clear and f More

by MIKEWAINWRIGHT52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Grimes, Daniel Anderson
March 02, 2021

Clean, efficient, great staff and fair pricing. I have been going to this dealership since it was Braeger and I keep going back due to the people working there. More

by cj15199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
143
...