Lake Chevrolet

Brought my truck in to have the tires rotated. After washing my truck I noticed all of the wheels were scratched beyond d repair. I am not happy with your service department. My truck is new After washing my truck I noticed all of the wheels were scratched beyond d repair. I am not happy with your service department. My truck is new More

Wiper problem Wipers kept running along w/washer pump. Diagnosed as wiper transmission problem. Had to go back because they didn't have part onhand. It was in Chica Wipers kept running along w/washer pump. Diagnosed as wiper transmission problem. Had to go back because they didn't have part onhand. It was in Chicago. More

Bought a new Silverado This was painless, I had everything picked out and they worked with my budget. Both sales reps that worked with me were patient and understanding. This was painless, I had everything picked out and they worked with my budget. Both sales reps that worked with me were patient and understanding. More

$100 to break my fog light... thanks for nothing jerks Your quotes are constantly way over priced for the work you do... I think it’s ridiculous you charge $100 to assess problems. And this time you guys Your quotes are constantly way over priced for the work you do... I think it’s ridiculous you charge $100 to assess problems. And this time you guys broke my fog light & refused to fix it. Was told, “it’s old” & “that stuff happens” Unacceptable More

My experience picking up new ( to me ) jeep All the people that we dealt with were fantastic and were great to work with. the process was smooth and painless. Here is a short list of the issues All the people that we dealt with were fantastic and were great to work with. the process was smooth and painless. Here is a short list of the issues when we took possession. 1. The vehicle was not prepared for delivery as we were told it would be. a. Carfax sticker and vehicle paperwork were still stuck on the windshield and windows. b. The old owners paperwork was left in the in glove box. insurance forms and registration. 2. The Service Bulletins were not checked as there was a Critical Safety Bulletin outstanding on the brakes 3. The Cargo Compartment Cover is missing. 4. Auto setting for the headlights does not work 5 It was apparent that the Jeep had not been cleaned from when we drove it two days previously. Again the people we worked with were great. The vehicle Prep was sorely lacking and disappointing especially with the safety issues.. More

Very Satisfied I had no difficulty in setting up my appointment. When I called Braeger, I got the service department —not some person whose job is solely to schedule I had no difficulty in setting up my appointment. When I called Braeger, I got the service department —not some person whose job is solely to schedule an appointment, and knows nothing about automotive services. When I brought in my car, I was received well, and my car was serviced in the specified time: oil change, tire rotation, and multipoint inspection. The price was very reasonable too. I’m very satisfied, and will bring my Pontiac G6-GTP back for my future vehicle maintenance. For the other dealership who’ll remain nameless — cough, cough, John-Paul, cough, cough — they’ll never ever touch my car again. More

Good day spent at Braeger I really enjoyed my time at Braeger overall. All of the employees were very welcoming and friendly. They answered any question I had and explained all I really enjoyed my time at Braeger overall. All of the employees were very welcoming and friendly. They answered any question I had and explained all of my options that I had to me thoroughly. My only complaint would have to be that I came back at 2:30 to finish up financing paperwork after I had my 11am appt to finish buying out my vehicle that I had been leasing. But when I got back at 2:30 they weren’t quite ready for me at all. I had to wait in the waiting area about an hour to finally be brought into the finance office. It just felt like i spent a majority of my Saturday at Braeger. More

Always Outstanding Service I am driving my third Blazer or Trailblazer all bought and serviced at Braeger. My latest is 8 years old and has 135,000 miles. Given that I am I am driving my third Blazer or Trailblazer all bought and serviced at Braeger. My latest is 8 years old and has 135,000 miles. Given that I am driving an older, high-mileage vehicle, periodic service is a necessity. The service I received at Braeger this visit was outstanding as it always is! I highly recommend this dealership and my service advisor, Craig. More

Great service Steven was Great! He was very polite, friendly, and extremely helpful! I would recomend braeger chevy to everyone I know! Thanks for being so great! Steven was Great! He was very polite, friendly, and extremely helpful! I would recomend braeger chevy to everyone I know! Thanks for being so great! More

Great Customer Service Went in to get the brakes looked at. Customer service was outstanding. John Webler in the customer service department exceeded all of our expectations Went in to get the brakes looked at. Customer service was outstanding. John Webler in the customer service department exceeded all of our expectations! Quality of work was excellent. More