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Lake Chevrolet

Milwaukee, WI

4.5
5,044 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,044 reviews

May 30, 2024

I FINE THE DEALERSHIP TO BE UP FRONT AND EASY TO DEAL WITH. I LIKE LAKE CHEVROLET. More

by leonardpavon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Martin
Jun 01, 2024 -

Lake Chevrolet responded

Thank you for sharing your positive experience with Lake Chevrolet. We appreciate your feedback and are pleased to hear that you found us upfront and easy to deal with. We look forward to helping you again in the future for all your automotive needs. Sincerely, The Team at Lake Chevrolet

May 28, 2024

Since lake took over, They had renewed my confidence in this dealership. I am very happy to deal with them now. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lake Chevrolet responded

Thank you, Keith, for your positive feedback. We appreciate your business and look forward to assisting you again in the future. Sincerely, The Team at Lake Chevrolet

May 27, 2024

Vary nice dealership, but Financee Dept needs work. Took too long overall and we believe it was due to the Finance Dept More

by hikeupnorth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sirrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Dolpies
May 29, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us. We appreciate your kind words about our dealership. We're disappointed to hear about the delay you experienced with our Finance Department. Your feedback is valuable, and we will address this internally to improve our process. Please feel free to reach out to Lake Chevrolet if you would like to discuss your experience further. Thank you again for taking the time to provide your feedback. Sincerely, The Team at Lake Chevrolet

May 25, 2024

Great place we just leased our second vehicle through them and Luke made it smooth! More

by ngusto1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Lueneburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Dolpies
May 28, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet for your vehicle needs! We appreciate your loyalty and trust in us. Luke will be delighted to hear your feedback. Enjoy your new leased vehicle, and please don't hesitate to reach out if you need anything in the future. Drive safely! Sincerely, The Team at Lake Chevrolet

May 24, 2024

Good experience so far. Wasn't able to get a final detailing due to being late in the day. Was promised that I can schedule a time and bring it back. A few minor scratches t More

by mwenzel450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia "C.C." Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your positive experience with Lake Chevrolet. We're glad to hear that you enjoyed working with Cecilia and David. We look forward to assisting you with buffing out those minor scratches. Feel free to schedule a time to come back, and we'll make sure everything is taken care of for you. We appreciate your business and hope to see you again soon! Sincerely, The Team at Lake Chevrolet

May 24, 2024

Excellent customer service! Very prompt and efficient. Very clean lobby and waiting area. Love the complimentary water and soda too. More

by gigilmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Martin
May 27, 2024 -

Lake Chevrolet responded

Thank you for the fantastic review! We're happy to hear you had a great experience at Lake Chevrolet. We take pride in our excellent customer service, efficient processes, and clean facilities. It's wonderful to know you appreciated our complimentary water and soda. We look forward to seeing you again for your future automotive needs! Sincerely, The Team at Lake Chevrolet

May 24, 2024

Service department takes very good care of my vehicles for 38 plus years . Highly recommend More

by cpozar83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Lake Chevrolet responded

Thank you for your loyalty and kind words! We are thrilled to have had the opportunity to take care of your vehicles for over 38 years. At Lake Chevrolet, we strive to provide top-notch service to all our customers. We appreciate your recommendation and look forward to serving you for many more years to come. Sincerely, The Team at Lake Chevrolet

May 23, 2024

I would rather do business with kunes Buick at 27th and Rawson. Work is done faster and I believe they do a better job. I don’t go to Lake Chevrolet unless I have to. More

by lindiakev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juliana Martin
Jun 20, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. We are genuinely sorry to hear that your experience with us has not met your expectations and that you prefer to do business with another dealership. We take pride in our work and strive to provide the best service possible. Your comments are valuable to us, and we would like to understand more about where we fell short and how we can improve. Our goal is to ensure every customer feels valued and satisfied with our services. If you could provide us with more specific details about your recent visits, it would help us address any issues and make the necessary improvements. We genuinely want to win back your trust and make your future experiences more positive. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your honest feedback.

May 23, 2024

Was a good smooth transition trading in cars every one involved in the process seem to make it go really well More

by a03_koper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexa Dolpies, Jerry King
May 24, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet for your car trade-in! We're thrilled to hear that your experience was smooth and positive. Our team is dedicated to ensuring a seamless process for all our customers. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Team at Lake Chevrolet

May 23, 2024

It was great before sale after they closed the sale i received poor customer service. More

by borgesdoj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Damian Nickel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Dolpies
Jun 20, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback. We sincerely apologize for the poor customer service you experienced after your purchase. This is not reflective of the high standards we strive to maintain. We value your business and are committed to making this right. Could you please provide us with more details about the issue you encountered? This will help us address the problem more effectively and ensure it does not happen again. Your satisfaction is our top priority, and we would appreciate the opportunity to resolve this matter. Please contact our store manager at 414-281-5000 so we can assist you promptly. Thank you for your understanding and for giving us the chance to improve.

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