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Lake Chevrolet

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
5,187 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,187 reviews

November 12, 2024

Justin was the best sales man I ever came across. That meant the world to me !! All the people that helped with the purchase were spectacular Thanks to the team!!! More

by sparkydog10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Neuses
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Lake Chevrolet responded

Thank you so much for your wonderful review! We are thrilled to hear that Justin and our team made such a positive impact on your purchasing experience at Lake Chevrolet. Your kind words mean a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Lake Chevrolet

November 11, 2024

Parts department guy is great representation and professional, service guy was not professional at all , lied , nick the manager was more straightforward, and professional,I usually go to Griffen Ch More

by Jaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
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Dec 05, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a positive experience with our parts department and appreciate Nick’s professionalism and straightforward approach. However, we’re truly sorry to learn about your experience with our service department. Providing honest, professional, and respectful service to every customer is our top priority, and we deeply regret falling short of those expectations during your visit. We would greatly appreciate the opportunity to address this matter and ensure your concerns are resolved. Please feel free to reach out to us at 414-281-5000 so we can learn more about what happened and work to make things right. We value your business and hope to have the chance to provide you with the exceptional service you deserve in the future.

November 09, 2024

Everyone was very friendly and helpful. I highly recommend this dealership and John the salesman More

by MICHAELCORDOVA61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Lomeli
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Nov 12, 2024 -

Lake Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that you found our team, and John, to be friendly and helpful. Your recommendation means a lot to us at Lake Chevrolet. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

November 08, 2024

She was very professional at what she did. She always kept a smile on her face and she was very polite. I appreciate her customer service. It was definitely worth it and it was amazing. We nee More

by jazminblue1979
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yessi Lopez
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Nov 11, 2024 -

Lake Chevrolet responded

Thank you so much for your kind words! We truly appreciate you taking the time to recognize the professional and friendly customer service you received at Lake Chevrolet. It means a lot to us to hear that you had an amazing experience. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

November 08, 2024

Love you guys, thanks for the car wash! U You are the only bright spot about a car malfunction! More

by None
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our team at Lake Chevrolet could brighten your day during a car malfunction. We appreciate your kind words and look forward to assisting you again soon! Sincerely, The Team at Lake Chevrolet

November 07, 2024

Work was done efficiently and I received excellent customer service! Highly recommend Lake Chevrolet for your service needs! More

by Lizzimm1725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service polite and efficient. We appreciate your suggestion about the warm chocolate chip cookies—who wouldn't love that treat? We hope to see you again at Lake Chevrolet for another exceptional experience! Sincerely, The Team at Lake Chevrolet

November 06, 2024

I do like coming to this dealership for service Although my tire pressures were not checked More

by rick.haas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Lake Chevrolet responded

Thank you for your review! We're glad to hear that you enjoy coming to Lake Chevrolet for service. We appreciate your feedback regarding the tire pressures not being checked and will ensure our team is reminded of this important detail. We look forward to seeing you again for your next service visit! Sincerely, The Team at Lake Chevrolet

November 06, 2024

Matt K was fantastic to work with. He made the process easy and we are pleased with our vehicle choice. More

by aschnug
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Lomeli
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Nov 08, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with Matt at Lake Chevrolet. It's great to know that he made the process easy and that you're pleased with your vehicle choice. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

November 06, 2024

The sale of the vehicle was great. We mentioned a time constraint and those involved did everything they could to beat that time. There was a mechanical issue that occurred the followi More

by WACKERBECK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Maneage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sirrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Colin
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Nov 07, 2024 -

Lake Chevrolet responded

Thank you for your feedback. We’re glad to hear that your experience with the sale and the team’s efforts to meet your time constraints went well. However, I’m truly sorry to learn about the mechanical issue you encountered so soon after your purchase, as well as the lack of support you felt from our service department. This is certainly not the level of care we strive to provide. Please know that we take your concerns seriously, and it’s disappointing to hear that you felt dismissed. Our goal is to assist our customers to the best of our ability, especially when dealing with a recent purchase. I’d like to invite you to reach out to our store manager directly so we can make sure your situation is properly addressed and work towards a resolution. We appreciate you bringing this to our attention, and we hope to restore your confidence in our team.

November 06, 2024

Jose Cruz was at my car about the time I rolled up and stopped. Very polite and efficient. Warm chocolate chip cookies would have been perfect complement with the my liquid refreshments. Keep up the good More

by PZGRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service polite and efficient. We appreciate your suggestion about the warm chocolate chip cookies—who wouldn't love that treat? We hope to see you again at Lake Chevrolet for another exceptional experience! Sincerely, The Team at Lake Chevrolet

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