Lake Chevrolet

Radio Reception Had trouble with radio reception , found out base of antenna holder was cracked and needed new antenna also , took 4 hours and $600.00, but works grea Had trouble with radio reception , found out base of antenna holder was cracked and needed new antenna also , took 4 hours and $600.00, but works great now ! Thanks to Mackensey for getting me in before Christmas ! More

could have been better recieved a letter in april 2019 stating a extended warranty for a known issue with the side blind zone alert system for which i was having problems w recieved a letter in april 2019 stating a extended warranty for a known issue with the side blind zone alert system for which i was having problems with. I called lake to schedule a appointment. They informed me the part will be ordered. In november of 2019 they called and said part came in Which in my opinion is a unacceptable amount of time. so i brought the car in and was told they would replace the sensors. they called me and stated that because during the time i was waiting for the part the warranty expired. They would have to get approval from gm and could not do the job until such approval was granted. So i was without a car for 3 days waiting for approval. Well i needed the car after 3 days and when i came to get the car they informed me they finally received approval. so i had to bring car in for a second time to get job done. It is apparent that lake is not concerned about the inconvenience that it may bring upon its costumers. The service advisor stated "this is very frustrating for me" just imagine how frustrating is was for us. More

Great Steve at service was excellent. He is the best employee there. He is the reason we come there and would not have it any other way. He is always Steve at service was excellent. He is the best employee there. He is the reason we come there and would not have it any other way. He is always happy and smiling and very polite and friendly. He’s a true keeper and the best by far More

Recall on Chevy Malibu Was a last minute fix, but Glen was great in setting up the appointment and managing my expectations on getting my car repaired. Dropped everything o Was a last minute fix, but Glen was great in setting up the appointment and managing my expectations on getting my car repaired. Dropped everything off and Tony took it from there. Was able to get somethings done for work in the wait area and was out of there in an hour and a half. Friendly convenient service. More

Oil change Timely service very nice waiting room.Etc etc etc complimentary car wash was not very good do a better job or not at all I had to get another wash to Timely service very nice waiting room.Etc etc etc complimentary car wash was not very good do a better job or not at all I had to get another wash to make it look decent. More

GREAT Great experience and very helpful..No pressure in purchasing and helpful in answering all questions. Will recommend to friends and family. Everyone se Great experience and very helpful..No pressure in purchasing and helpful in answering all questions. Will recommend to friends and family. Everyone seemed very knowledgable and a pleasure to talk to. More

Glen is the best Great experience with Glen Lewis. Have been back 3 times and he is fair, honest and doesn’t mess around. Had to completely redo corroded brake lines o Great experience with Glen Lewis. Have been back 3 times and he is fair, honest and doesn’t mess around. Had to completely redo corroded brake lines on my 2004 Suburban, very big project and Glen came in below his quote by several hundred dollars. I will be back with all my needs and will hopefully keep my truck running way beyond 200k. More

Purchase of used vehicle It's always has been a wonderful experience and so far my family has purchased 6 vehicles since 2014 even before the name change to Lake auto It's always has been a wonderful experience and so far my family has purchased 6 vehicles since 2014 even before the name change to Lake auto More

My experience with this dealership was great. The company has good service and the salesperson did a great job of explaining and helping me understand all the issues I need to know about my truck. The company has good service and the salesperson did a great job of explaining and helping me understand all the issues I need to know about my truck. More

Wonderful people to work with. Friendly, helpful and respect They went the extra mile for us and answered all our questions. Very attentive . First time at this dealership and was impressed by the employees. They went the extra mile for us and answered all our questions. Very attentive . First time at this dealership and was impressed by the employees. More