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Kunes Toyota of Galesburg

Galesburg, IL

4.5
560 Reviews

2763 N Seminary St

Galesburg, IL

61401

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560 Reviews of Kunes Toyota of Galesburg

October 20, 2018

Engine problems Rebuilt my engine and blew it up. I have been without my car for almost 4 months. Service Manger lied to me. Other service staff lied and were rude. More

by Josiah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Cornwall
Oct 26, 2018 -

Kunes Toyota of Galesburg responded

We appreciate your feedback and sorry for your experience. Please feel free to contact our general manager Bryan.

October 20, 2018

Routine maintenance, My truck was in for routine maintenance. Everything was done quickly and professionally. While there a recall was found on the truck and the parts wer More

by Ed Jeffries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ellison, Amanda Thompson
Oct 31, 2018 -

Kunes Toyota of Galesburg responded

Ed, we appreciate your feedback and business. We're glad that you had a great experience and look forward to working with you in the future.

October 19, 2018

Amanda was great :) Amanda worked well with what I wanted for my trade in and the vehicle that I bought it was a great experience! We will come back! More

by Lukas7896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Thompson
Oct 31, 2018 -

Kunes Toyota of Galesburg responded

We appreciate your time and business. We're glad that Amanda provided you with a great experience. We'll be sure to let her know.

October 18, 2018

First class service I requested rails on my new truck, it wasn't hardly anytime Ann I got a call and my new rails had arrived. A week later and they were installed. My wi More

by 4n6imaging
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hook, Tyrell Bell, Samantha Nass
Oct 30, 2018 -

Kunes Toyota of Galesburg responded

We appreciate your feedback and business. Happy wife happy life. Glad you were able to get your upgrades and have it installed in ample time.

October 18, 2018

Purchased a new car I had a very good experience at Galesburg Toyota. Everyone was friendly and helpful. I was pleased with the price of the car and would recommend this More

by cadigan_shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Riffel, Melissa Spence, Ninoska Dominque
Oct 31, 2018 -

Kunes Toyota of Galesburg responded

We appreciate your business and feedback. We're glad you had a great experience.

October 17, 2018

Too lazy to fix your car, but good for oil changes They refused to fix the car, even though it was obvious what was wrong and that it was a quick fix. We even paid money to speak to a Toyota specialist More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know the names of who worked on my car
Oct 19, 2018 -

Kunes Toyota of Galesburg responded

We appreciate you feedback and apologize about your experience. Please contact our service manager Kevin Quick to explain more in detail so that we don't have this issue in the future.

October 17, 2018

Worst experience of my life thanks for standing behind the j Took my car that I bought from this horrible place had problems with it from day one took back after arguing for days .the service department had car More

by 94corvett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Carder, Melissa Spence
Oct 19, 2018 -

Kunes Toyota of Galesburg responded

We appreciate your feedback and want to apologize about your experience. You should be hearing from Tom or one of our managers if you haven't already.

October 16, 2018

Friendly and efficient service My wife took our Highlander in for the 15000 mile service. She said they were friendly to her and got the car serviced quickly. No problems. More

by r.radeke
Recommend Dealer
Yes
Employees Worked With
Brock Pease
Oct 30, 2018 -

Kunes Toyota of Galesburg responded

We appreciate your feedback and business. We're glad that we were able to get you in and out promptly.

October 15, 2018

Excellent and very satisfied Thomas Carder is the bomb.com! Extremely professional, courteous and super funny. I would recommend anyone to come buy a car from him. I will visit h More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carder, Tyrell Bell
Oct 29, 2018 -

Kunes Toyota of Galesburg responded

Hannah we appreciate your feedback and business. We're glad that Tom provided you with a great experience. Be sure to look out for your picture on our Facebook and Instagram page. We look forward to working with you in the future.

October 15, 2018

Help setting up payments Everyone at the dealership was very friendly, went above to help with everything I needed. I speak English as a 2nd language, and it was helpful to ha More

by Angel Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ninoska Dominique, Tommy Hosteng
Oct 30, 2018 -

Kunes Toyota of Galesburg responded

Angel we appreciate you business and feedback. We're glad that Ninoska was able to translate for you and make your visit easier. We're glad that our staff was accommodating and look forward to working with you in the future.

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