Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kunes Toyota of Galesburg
Galesburg, IL
562 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
562 Reviews of Kunes Toyota of Galesburg
February 11, 2019
Quick and Professional Handled like true professionals. Highly recommended. All were courteous and friendly. Did a complete vehicle inspection as part of the process and did Handled like true professionals. Highly recommended. All were courteous and friendly. Did a complete vehicle inspection as part of the process and didn’t try to push up sells. More
by 4020
Verified CustomerEmployees Worked With
Kevin Quick, Michelle Baston
February 10, 2019
Terrible service department The “MOST RECENT” bad experience with the Galesburg Toyota service department: Brought my Tacoma in for a bad chirping noise when engine was cold in The “MOST RECENT” bad experience with the Galesburg Toyota service department: Brought my Tacoma in for a bad chirping noise when engine was cold in October. Was told the belt and tension was fine and to bring it back when the weather was colder and leave it overnight so they could hear the noise. Brought it back in January with videos of the noise which I was hearing every morning. They kept my truck and couldn’t hear the sound, but said it was most likely the belt and tensioner. Service manager said they had to order a tensioner. They had my truck for 3 days and I was told they replaced the tensioner and belt. Found out later they only changed the belt. Had truck for 3 days- didn’t do the work they said they were doing because (per service manager) no one wants to work & his work force sucks but he can’t fire everyone- 3 days to change a belt? (something I could have done myself) and overcharged me for the labor. At least the service manager is honest? I am seriously considering getting a new GMC or Chevrolet just so I never have to step into that service department again. Like I said this is only the latest bad experience with their service department. I’ve had issues getting warranty work done (door seals). They also botched my 30,000 mile service. Told me 3 of my spark plugs were wrong (Toyota uses two different brands in Tacomas, Denzo and NGK) check engine light came on and engine was sputtering before I got to 2nd stoplight because they failed to reattach vacuum lines. More
by Author
Employees Worked With
David Allen tech who doesn’t want to work / service manager Kevin / Samantha Cornwall , Leslie Davis
February 06, 2019
I have dealt with Galesburg Toyota for over 20 years I have always been very satisfied with Galesburg Toyota. Tim Ellison and their maintenance staff have been great to work with. I recommend them highl I have always been very satisfied with Galesburg Toyota. Tim Ellison and their maintenance staff have been great to work with. I recommend them highly. More
by d.yard
Employees Worked With
Ben Hook, Tim Ellison
February 06, 2019
Thank you so much!!! I just want to say that we have purchased several vehicles from Galesburg Toyota! They always work hard and make sure what we get works for us! Than I just want to say that we have purchased several vehicles from Galesburg Toyota! They always work hard and make sure what we get works for us! Thank you so much Jamie and Ben for all that you both did! Even helping us on a day you were supposed to have off, it truly means so much! More
by Carr9476
Employees Worked With
Ben Hook, Melissa Spence, Jamie Swearingen
February 05, 2019
Most excellent Was a great sales man no xx did what he was supposed to less than three hours in and out the door I would recommend this dealership to any of my fri Was a great sales man no xx did what he was supposed to less than three hours in and out the door I would recommend this dealership to any of my friends More
by Muellers10
Employees Worked With
Thomas Carder, Melissa Spence
February 05, 2019
Jarvis was amazing! We stopped in about an hour before closing not knowing the amount of time it can take to test drive a few cars, check financing, and sign documents. J We stopped in about an hour before closing not knowing the amount of time it can take to test drive a few cars, check financing, and sign documents. Jarvis (and the rest of the team) never rushed us or pushed us for a decision. In the end, we bought a new car and we were very happy with the experience. We will buy from Jarvis and Galesburg Toyota again in the future. More
by KMaynard
Employees Worked With
Ben Hook, Jarvis Hardges
February 04, 2019
Great experience I had a low tire pressure alert on my dashboard and I was leaving early the next day for California. Michelle checked and filled my tires but mentio I had a low tire pressure alert on my dashboard and I was leaving early the next day for California. Michelle checked and filled my tires but mentioned she was especially concerned about one because it was very low. I was leaving my car at the Peoria airport for several days. Temperatures were going to be well below zero so they worked me in and I was able to get the tire replaced quickly. It was good to come home to a vehicle in subzero temperatures with no tire worries. More
by Judyb
Employees Worked With
Michelle
February 04, 2019
Great dealership Jarvis is a great man who happens to sell cars I recommended him to anyone looking for a car! Come to Galesburg Toyota! Great place to buy a car Jarvis is a great man who happens to sell cars I recommended him to anyone looking for a car! Come to Galesburg Toyota! Great place to buy a car More
by Lucky7979
Employees Worked With
Jarvis Hardges
February 03, 2019
Highly recommended to everyone Staff was very friendly and went above and beyond for customer satisfaction. I Highly recommend this dealership to anyone looking for excellent custom Staff was very friendly and went above and beyond for customer satisfaction. I Highly recommend this dealership to anyone looking for excellent customer service and an affordable vehicle of your choice. More
by grovesn05
Employees Worked With
Tyrell Bell, Melissa Spence, Tommy Hosteng
February 03, 2019
Great people The personnel and staff were great to work with. They were very helpful in making the transaction going as smooth as possible. They were very helpful The personnel and staff were great to work with. They were very helpful in making the transaction going as smooth as possible. They were very helpful in helping find accommodations because of wedding More
by mtelzey
Employees Worked With
Ben Hook, Jamie Swearingen, Samantha Cornwall
