Krenzen Auto Mall

They did recall work on my vehicle. The vehicle was making strange noises when I got it back. Took it to our repair shop. They said the vehicle was a death trap and they did not underst The vehicle was making strange noises when I got it back. Took it to our repair shop. They said the vehicle was a death trap and they did not understand why the recall work was even done. They said it was so dangerous the dealer should not have let it drive out of the service bay. Contacted the dealership who would not let me talk to the general manager. Ended up talking to the service manager. He advised the recall work was just a band aid and he would not want the repair on his personal vehicle. I advised that our repair shop said it was dangerous to drive. The service manager replied that the resulting accident would injure me but it wouldn't kill me. I ended the call because I could notprocess his response and his total disregard for my safety as well as that of everyone else on the road. More

I was thrilled with the service I received from Erin and Howie! I never felt pressured and I got exactly what I wanted! Howie! I never felt pressured and I got exactly what I wanted! More

Horrible! Dishonest and misleading with promises made and promises not kept. Purchased a used vehicle that had an undisclosed oil leak and in their attempt to Dishonest and misleading with promises made and promises not kept. Purchased a used vehicle that had an undisclosed oil leak and in their attempt to fix they gave me the runaround, didn’t fix the issue . PLUS additional damage done to car in excess of $2662 that they will not fix to the tires rims when they changed the oil . Absolutely dishonest hucksters and Taking to court. DO NOT deal with this company, absolutely dishonest and everything wrong with auto "dealer - truly awful!! More

Greater me as soon as walked for oil change Answered all my questions sasifactortly about my Honda Fit my questions sasifactortly about my Honda Fit More

Excellent service, great coffee, finished on time, friendly, greeted by my name, overall great experience friendly, greeted by my name, overall great experience More

Very friendly and courteous service, on time as promised, easy in -easy out , front desk made picking up loaner a snap! easy in -easy out , front desk made picking up loaner a snap! More

Always courteous I believe they’re honest & fair I love their cars We had a great salesman Tom Spehar very fun,knowledgeable & patient This is my second Brand new Honda Accord I had a 2010 Honda Accord Co their cars We had a great salesman Tom Spehar very fun,knowledgeable & patient This is my second Brand new Honda Accord I had a 2010 Honda Accord Coupe The 4 door so spacious Sound System is wonderful First Fob Like that feature I would highly recommend dealing with Krenzen Honda in Duluth Mn More

Every thing seems to run like clockwork, very pleasant people, every one has a smile on their face, love itself people, every one has a smile on their face, love itself More

Krenzen is a professional operation. The Service Department is well managed, provides excellent service and appreciates the customers needs. The Service Department is well managed, provides excellent service and appreciates the customers needs. More

We have purchased several vehicles from Krenzen over the years and have been given good service on all. years and have been given good service on all. More