Krenzen Auto Mall
Duluth, MN
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355 Reviews of Krenzen Auto Mall
Totally unsatisfying experience, routine maintenance done, along with a recall, and problems with a tire losing pressure. The service writer first had me pay another person’s bill, when I tried to retri done, along with a recall, and problems with a tire losing pressure. The service writer first had me pay another person’s bill, when I tried to retrieve my vehicle it was not where it should have been if completed. At that point he figured out he made a mistake. When the service was complete I paid my bill and found serveral parts sitting on my console and asked what they were for, service writer reinstalled the parts. Part of the service was to repair a tire that loses pressure, I was told there was no leak found and paid for that service of checking the tire, the following morning the tire had lost pressure again I have little confidence in this particular Honda dealership and will not be returning More
Always polite and professional. Made it a priority to get my car on their schedule. Krenzen has a comfy and spacious waiting area that is spotless with coffee and beverages read Made it a priority to get my car on their schedule. Krenzen has a comfy and spacious waiting area that is spotless with coffee and beverages ready as they serviced my car. More
Tim was very helpful. He had to track down a specific car we wanted to test drive. John was very patient with all pf the paperwork. Have to say we have purchased quite He had to track down a specific car we wanted to test drive. John was very patient with all pf the paperwork. Have to say we have purchased quite a few cars and this was the best experience. Think Honda Dealerships are doing things right. More



