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Korum Hyundai

Puyallup, WA

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1,043 Reviews

111 River Rd

Puyallup, WA

98371

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1,043 Reviews of Korum Hyundai

September 01, 2020

I had a positive buying experience at Korum Hyundai a couple of weeks ago. I went to the dealership looking for Jamaal (who no longer works there) and met Joseph (Joe) Park. He located the vehicle I was More

by Michael B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Park
Sep 02, 2020 -

Korum Hyundai responded

Thank you for taking the time to leave us a review! We are happy to hear that you had a positive experience during your visit, and that Joe was able to help you find the right vehicle! We hope that you enjoy your new Hyundai! Thank you, and have a great day.

August 05, 2020

I usually dislike going in to a car dealership. Andrew made the process super simple and without any pressure. Picked out my car agreed to numbers with Josh. He is very nice and accommodating. The finance More

by Starbucksgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua McLean, David Cowan, Andrew Cowan
Aug 06, 2020 -

Korum Hyundai responded

We appreciate you taking the time to leave us a review! We are glad that we were able to help you find the right car, and that Andrew, David and Josh were able to help you with the process! We hope that you enjoy your new car! Thank you, and have a nice day.

July 30, 2020

Hyundai has really streamlined the entire buying process! Great place to buy a vehicle! The sales person we worked with was outstanding! Thank you Joseph Park for providing us with the knowledge of the ve More

by Dschrauf
Recommend Dealer
Yes
Employees Worked With
Joe Park
Aug 03, 2020 -

Korum Hyundai responded

Thank you for taking the time to leave us a five-star review! We are glad to hear that you had a positive experience, and we hope to have the chance to work with you again in the future. Thank you, and have a nice day.

July 23, 2020

Excellent experience and got the exact car I was looking for. The sales person knew exactly what I wanted and it was a great. I will go back in the future More

by Emmetwilliam4212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Anabel, David Cowan
Jul 23, 2020 -

Korum Hyundai responded

Thank you for taking the time to leave us a review! WE are glad to hear that you had a positive experience, and we hope that we have the chance to work with you again in the future. Thank you, and have a nice day.

July 20, 2020

Excellent to work with This dealership is excellent to work with & we highly recommend them. It's so great to have a local partner that offers great communication, substanti More

by L. Vaughan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Koch, Jean Anabel, David Cowan
Jul 20, 2020 -

Korum Hyundai responded

Thank you for your feedback! We are glad to hear that you had a positive experience during your visit, and we hope we have the chance to work with you again in the future! Thank you for coming back to Korum! We hope to see you again soon. Thank you, and have a nice day.

July 06, 2020

Excellent! I could of not asked for a better experience in buying a car. Dean Lawthers Did an excellent job in presenting the car I purchased and information needed. Dean made buying a car enjoyable. I wou More

by rickolliepavlat
Recommend Dealer
Yes
Employees Worked With
Dean Lawthers, Joshua McLean, Nathan Miller, David Cowan
Jul 06, 2020 -

Korum Hyundai responded

Thank you for taking the time to leave us a five-star review! We are glad to hear that you had a positive experience, and we hope that we have the chance to work with you again in the future. Thank you, and have a nice day!

July 05, 2020

First time I have ever enjoyed buying a car!! The people were professional, knowledgeable, safety conscious, and understanding. They went out of there way to get me in the car that I wanted, witho More

by MJJOINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Lawthers, Joshua McLean, David Cowan
Jul 06, 2020 -

Korum Hyundai responded

Thank you for taking the time to leave us a five-star review! We are glad to hear that you had a positive experience during your visit, and we hope that we have the chance to work with you again in the future! Thank you, and have a nice day.

June 29, 2020

Our experience was wonderful! Especially during the pandemic. Each person on the team that we worked with exceeded our needs and provided great service. We’ve bought vehicles in the past. However, in o More

by Savagekate824
Recommend Dealer
Yes
Employees Worked With
Jim Koch, Joe Park, Justin Price , David Cowan
Jul 02, 2020 -

Korum Hyundai responded

Thank you for taking the time to leave us a five-star review! We are glad to hear that you had a positive experience with our staff, and we hope that you enjoy your new car! Thank you, and have a nice day.

June 27, 2020

Extremely dissatisfied with the dishonesty I encountered in financing. Aaron was very pushy and I would highly recommend getting a pre-approval through your bank. More

by Rochelle
Recommend Dealer
No
Employees Worked With
Aaron
Jul 07, 2020 -

Korum Hyundai responded

After what appeared to be a mutually-satisfactory vehicle purchasing experience, the customer decided to purchase various protection products for the vehicle, as most of our customers do on their new vehicles. These protection products were fully disclosed and completely optional at the time of the purchase. As a result of these purchases, the customer was given the opportunity to extend the term of the loan to lessen the monthly payment amount. The customer agreed to those terms and signed a contract stating such. Sometime after purchasing the vehicle, the customer was informed by a representative of the credit union that financed the purchase that she could have gotten a better rate. The customer’s reaction was to assume our personnel had misled her and had taken advantage of her. Unfortunately, the credit union representative neglected to fully and accurately communicate with the customer. Yes, a lower rate was indeed available; however, to receive such a rate would require the customer to provide a significantly larger cash down payment. Our Finance and Sales Managers did communicate all of this information to the customer on a couple of occasions, as well as provided opportunities for the customer to cancel any protection products she purchased or to simply change to a shorter term loan at a lower rate. The customer did not wish to take advantage of these options nor did they elect to rescind the entire transaction, which was also offered. The rate that shows on the contract is the actual rate given by the credit union without any difference whatsoever, as claimed by the customer. We have repeatedly offered to show this to the customer, to which she has declined. Every effort was made to ensure the customer received exceptional service with integrity, and to provide alternative solutions to address her stated concerns. It is unfortunate that she has defamed our Finance Manager as dishonest, pushy, and unfairly benefiting from commissions on products she had chosen to buy and not cancel when offered. Despite this, we believe the vehicle and products she purchased will give her years of safe and protected vehicle ownership, and wish her the best.

June 26, 2020

Great people to work with!! Joe Park was awesome both times I was there!! He was very helpful while I was trying out my suv and made sure It was the right color and had everythin More

by Kathy Wetton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Park, Justin Price , David Cowan
Jun 29, 2020 -

Korum Hyundai responded

Thank you for taking the time to leave us a review! We are glad to hear that you had a positive experience with Joe, and I hope that we have the chance to work with you again in the future. Thank you, and have a nice day.

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