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Korum Hyundai

Puyallup, WA

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1,043 Reviews

111 River Rd

Puyallup, WA

98371

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1,043 Reviews of Korum Hyundai

May 11, 2018

A pleasure . Our salesperson was very helpful and we never felt rushed. Dean answered all our questions and helped us through our purchase as a friend we could tru More

by whatfor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Lawthers
May 16, 2018 -

Korum Hyundai responded

Thank you so much for the kind words! We truly appreciate you coming down to see us and are glad to see you had a pleasant time with Dean and our team. We hope to be able to serve you again in the future. Take care and thank you again for stopping by!

May 08, 2018

So great I keep going back! I have purchased three Hyundai from this dealership. I had to replace my first purchase, a 2012 Santa Fe, because it got totaled in an accident. By t More

by A MacArthur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Lawthers, Mason Halligan
May 08, 2018 -

Korum Hyundai responded

Thank you so much for the feedback! Although under unfortunate circumstances, we truly appreciate you coming back to see us and also for the recommendation. We hope to have the opportunity to continue to serve you and your family in the future and thank you again for stopping by. Take care and have a wonderful day!

May 03, 2018

3rd car from Korum Good things happen when I buy vehicles from Korum. This visit was no different. A few years ago I would never have even considered Hyundai or KIA. B More

by MrStClair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Sposato, Jean Anabel
May 04, 2018 -

Korum Hyundai responded

Thank you so much for the kind words, David! We truly appreciate you coming down to see us again and also for the feedback. We are happy to see you had a great time with Don and hope to have the opportunity to serve you again in the future. Thank you again for stopping by and have a wonderful weekend!

April 17, 2018

Professional but not stiff. Purchased a Genesis G80 3.3T Sport without the usual back and forth negotiations, which was very refreshing. Made an offer and it was accepted. The s More

by Richard Bitzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Lawthers, Justin Price , Jean Anabel
Apr 17, 2018 -

Korum Hyundai responded

Thank you so much for the kind review, Richard! We truly appreciate your feedback and are glad to see you had a great time with Jean, Justin and the rest of our team here. Thank you again for stopping by and have a wonderful day!

April 16, 2018

Very happy with experience at Korum Recently purchased a new 2018 Ioniq Blue at Korum Hyundai. I worked with Don in sales who was knowledgeable, helpful, and, overall, just very pleasant More

by Mark Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Sposato
Apr 16, 2018 -

Korum Hyundai responded

Thank you so much for the feedback, Mark! We're happy to see you had a pleasant experience with Don, David and the rest of our team. We appreciate you letting us know how your visit went and hope to have the opportunity to serve you again in the future. Thank you again for stopping by and enjoy your new Hyundai!

April 16, 2018

Great service! I had narrowed down what I wanted to purchase to a Tucson but just wanted to verify with a test drive. Jhamal took me for a test drive which confirmed More

by Kristin18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhamal Tipton
Apr 16, 2018 -

Korum Hyundai responded

Thank you so much for the kind words! We're glad to see you had a great experience with Jhamal and our team. We hope to have the opportunity to serve you again in the future and thank you again for stopping by. Have a wonderful week!

April 06, 2018

lying to customers Was lied to about a product called Glass coat that was supposed to protect our car from swirls and scratches.It doesn't work. Dealer won't take respon More

by shup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Koch, Justin Price , Joshua McLean
Apr 06, 2018 -

Korum Hyundai responded

Thank you for your feedback. We understand there may have been some misunderstanding with regards to the GlassCoat product and would like to look into your situation further. Before servicing your vehicle, we explain what is and what is not covered with the product as well as actions that will void the warranty. Prior to this review, we have not found any records of you reaching out to communicate with us recently. We understand that our General Manager has reached out to you so please give us a call at your earliest convenience. We would appreciate the opportunity to work towards finding a fair resolution. Thank you for your time and consideration.

Apr 07, 2018 -

shup responded

Not sure who sent this email but we walked from the sales room, past the sales manager, and past the general manager with Mr. Price explaining to each of them what was covered under this product. We then walked down to Brian in service and in front of all the service reps. said the product would not scratch or get swirl marks from washing nor from going thru a car wash. These were Mr. Price's words. Yet the very first time we went through a car wash, we got swirls. As for the remarks about no records of emails. I have copies of the ones I sent to Mr. Price and Mr. Koch. Also was attached a copy of an email from Simonize stating glass coat will NOT prevent swirls nor scratches. This was discovered AFTER the product was purchased. The email addresses I got were off the Korum website under "meet our staff and contact us". Jim Koch JKoch@Korum.co Josh McLean JMcLean@Korum.com Unless the email addresses are incorrect on your website, you should have copies. I have received a phone message from Korum about this Review and since it is the weekend I will be calling Monday 4/9/2018. Sincerely, Gary Shupien

April 02, 2018

Awesome and honest! Our lease was ending soon on our Genesis. We were Larson customers, (purchased 3 new and one used car from them), All the sales people we dealt with h More

by rayd321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Lawthers
Apr 06, 2018 -

Korum Hyundai responded

Thank you so much for the five-star review! We truly appreciate you taking the time to leave us some feedback and are glad to see you had an awesome experience with our team. We look forward to the opportunity to serve you again in the future. Take care and thank you again for stopping by!

March 29, 2018

Positive experience We walked in here just looking, ended up leaving with a brand new elantra. Mason was very knowledgable, professional, and nice. The process was very s More

by margaritak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Halligan
Mar 29, 2018 -

Korum Hyundai responded

Thank you so much for the five-star review! We're glad to see you had a positive experience here with us during your recent visit. We'll definitely pass the kind words along to Mason and our team and hope to have the opportunity to serve you again in the future. Thank you again for stopping by and have a wonderful day!

March 29, 2018

Surprisingly easy I had actually just been sitting one your lot to negotiate about a vehicle at another lot. I only got out of my obligatorily, when Ostan came up. I fi More

by Jim2k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ostan Crider , Jhamal Tipton
Mar 29, 2018 -

Korum Hyundai responded

Thank you so much for the feedback! We truly appreciate you taking the time to let us know how your experience went and are happy to see you had a great time with Ostan and Jhamal. Please feel free to let us know if you have any further questions and thank you again for stopping by. Have a wonderful day!

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