Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Staff was quite friendly and courteous, they took care of all the necessary work that was needed all the necessary work that was needed More
I was very satisfied with my service. Courtney gave me an estimated time that I would be waiting and it was done before that time. Courtney gave me an estimated time that I would be waiting and it was done before that time. More
Everyone at koons is very nice and professional. They helped me in every way possible! They helped me in every way possible! More
Sale went very smoothly. Car was not exactly as described on the web site. No sun roof and other accessories Car was not exactly as described on the web site. No sun roof and other accessories More
Finance manager refused to listen to my repeated requests to not sell me additional products. Also, he forced me to join (pay $20) a credit union in order to finance with them. Why was I forced to join a c to not sell me additional products. Also, he forced me to join (pay $20) a credit union in order to finance with them. Why was I forced to join a credit union when there are many banks around that would’ve loved my 830 credit score. I’ll recommend my salesman, Nick, but not the dealership. More
Smooth experience from test drive to financing. Buddy was very knowledgeable, friendly and did not push to make a sale. Buddy was very knowledgeable, friendly and did not push to make a sale. More
Great price on a new vehicle! Buddy, my sales rep, got me in and out very quickly. Great buying experience! Buddy, my sales rep, got me in and out very quickly. Great buying experience! More
The experience with buying our car was a very enjoyable time thanks Buddy very great time thanks Buddy very great More
Buddy Price was an exceptional salesmen. Finance manager was pushy but was acceptable. Had an issue with our credit union check that was supplied by our credit union and the manager of the d Finance manager was pushy but was acceptable. Had an issue with our credit union check that was supplied by our credit union and the manager of the dealership was very understanding and we were still able to bring the car home (over 2 hours away). All in all the experience was extremely better than other dealerships I’ve been too! I recommend buddy price as a salesmen for all of your vehicle needs! More
purchased a 2020 ford expedition max and traded in my 2021 dodge Durango (needed a larger vehicle ) the Expedition has broken down and left myself and my children stranded on the side of the road THREE t 2021 dodge Durango (needed a larger vehicle ) the Expedition has broken down and left myself and my children stranded on the side of the road THREE times in the 6 month time frame l've owned the vehicle. There is no convincing me that the dealership was not aware of the powertrain & issues with the turbo charger when they sold me this vehicle. It is currently sitting at a dealership right now for the 3rd time. highly doubt Koons is willing to do anything to fix the fact that they sold us a vehicle with major existing problems. I can provide all of the info from Ford Pass showing every single issue l've had since purchase date. absolutely not acceptable More