Koons White Marsh Chevrolet

Awesome service representative and professional work. Wait time was short. I recommend Koons to anyone. Wait time was short. I recommend Koons to anyone. More

My Husband and I have bought two cars within the past year from Koons. We went thru Kelvin both times and will continue to do so in the future. He worked hard to make the process as quick, easy and conve year from Koons. We went thru Kelvin both times and will continue to do so in the future. He worked hard to make the process as quick, easy and convenient as possible. Thank you Kelvin! More

This was our 3rd purchase from Koons and second w/Kelvin: Kelvin Dyson is Professional, knowledgeable, and courteous. He listens and is receptive to our needs; and, more importantly, acts with integrity and Kelvin Dyson is Professional, knowledgeable, and courteous. He listens and is receptive to our needs; and, more importantly, acts with integrity and sincerity to help us meet those needs. This makes Kelvin, not just a salesmen, but he supported us as an advocate. This is rare in my experience and makes Kelvin unique. I purposely repeated my shopping experience at Koons based on working with Kelvin. The dealerssholip also gets high marks for being super competitive and super convenient, including delivery to our door and the quickest and easiest execution of documents I have ever encountered. Koons sold us a 2024 Trax significantly under MSRP, when all other dealerships would not even respond to an under MSRP offer. (* Chevy Trax is GM's 3rd best selling SUV currently) Koons had the deal summed up and the SUV delivered the following day to my door step. It took Ten minutes to execute docs and leave to celebrate with dinner. I've bought and sold over forty vehicles in my 58 years and Koons and it's super staff really impressed me. No easy feat. David Williamson Desire Home Repair, LLC More

Simple , upfront ,honest and made the entire car buying process very simple . And great pricing process very simple . And great pricing More

The salesman (Nic Terry) was very informative and honest. It was a very good experience buying a vehicle from him. It was a very good experience buying a vehicle from him. More

Great service in a timely manner. Representative cared about my interest and needs for my vehicle. Representative cared about my interest and needs for my vehicle. More

They were able to get me in for a last minute reservation and have me out the door the same day. Excellent customer service. and have me out the door the same day. Excellent customer service. More

My salesperson Sydney listen carefully to what I was asking for and accommodated me to the utmost.I had an excellent experience with this dealership. asking for and accommodated me to the utmost.I had an excellent experience with this dealership. More

The salesman and finance professional were extremely knowledgeable, they treated me like a customer should be treated. I was able to enjoy my car buying experience without stress. knowledgeable, they treated me like a customer should be treated. I was able to enjoy my car buying experience without stress. More

Sales department is terrible. All they want is for you to do your financing with them even if you are already pre approved and have all documentation from USAA Bank. The manager G All they want is for you to do your financing with them even if you are already pre approved and have all documentation from USAA Bank. The manager Graham was no help at all. More