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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,176 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,176 reviews

August 26, 2024

Purchased 3 SUV's over the past 7 years and referred family who also purchased here! The service team is Wonderful! I personally request Tom who is Excellent with Customer Service and keeping me updated More

by Purplelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Krause
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Koons White Marsh Chevrolet responded

Thank you for your continued trust in Koons White Marsh Chevrolet! We're delighted to hear that Tom and our service team have consistently provided excellent customer service. We appreciate your referrals and look forward to serving you again!

August 25, 2024

This is the 3rd car I've bought from Buddy. Always the best experience working with him. I know I'm getting a good deal and I always leave happy. If your buying a car Buddy is the guy to go to. More

by Noelsmith30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Koons White Marsh Chevrolet responded

Thanks for your continued trust in Buddy and the team at Koons White Marsh Chevrolet! We're delighted to hear that each experience has been positive. Enjoy your new car, and we look forward to serving you again!

August 25, 2024

service is impecable and nice people specially Erin, she is the best.I recommend this place. More

by cesarmono48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Bakers
Aug 26, 2024 -

Koons White Marsh Chevrolet responded

Thank you for reviewing Erin and Koons White Marsh Chevrolet! We appreciate your feedback and hope to see you again down the road!

August 25, 2024

Buying with Shane was absolute amazing, needless to say he drove over an hour to go get the car we wanted and brought it back. We definitely purchased the vehicle with the A team thank you Mr Chris and Sha More

by Bryan Zuniga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Aug 26, 2024 -

Koons White Marsh Chevrolet responded

Bryan, we're delighted to hear that Shane and Chris went above and beyond for you at Koons White Marsh Chevrolet. Thanks for choosing us, enjoy your new vehicle!

August 20, 2024

I had a service appointment, I was on 15 minutes early. It took 2.5 hours for a 30 minute service. I found the amount of time More

by Jpcoool69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Koons White Marsh Chevrolet responded

I apologize for the extended wait time during your service appointment. We strive to be as efficient as possible, yet it's clear we fell short this time. Rest assured that our team will use your feedback to improve our work moving forward. With that said, please reach out to me if you'd like to discuss this further or have any other concerns to share. Thank you, Nick Chapman - Service Director nick.chapman@koons.com

August 16, 2024

Buddy Price is simply the best salesman have ever worked with! Buddy will go out of his way to ensure everything is done to make the customer happy! Am a repeat buyer and will be back in the future for any More

by jmart764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to hear that Buddy provided such excellent service at Koons White Marsh Chevrolet! Thanks for being a loyal customer, and we look forward to assisting you with future purchases.

August 15, 2024

Quick and no pressure. I found the suv online and Eric gave me a status all the way till pick up More

by Mykl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orestis Hondrelis
Aug 16, 2024 -

Koons White Marsh Chevrolet responded

Hi Mykl, thanks so much for taking the time to leave Koons White Marsh Chevrolet a great review! We'll make sure your kudos reach Eric. Have a stellar day!

August 11, 2024

I love the communication they had with me about my vehicle. They fix the problem in a timely manner. More

by Mrmarty712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Koons White Marsh Chevrolet responded

The entire team at Koons White Marsh Chevrolet is so glad we earned your business. Thanks so much, Marty!

August 10, 2024

The Service Department team TALKS to me, instead of just "filling in the paperwork" to get my money! And if they're going to have to wait for Warranty repayment, they still fix the problem like I'm paying More

by MadYank
Recommend Dealer
Yes
Employees Worked With
Brian Hastmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hasselberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Baker
Aug 12, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to hear that our Service Department at Koons White Marsh Chevrolet provided such attentive and efficient service. Thank you for sharing your positive experience with us!

August 10, 2024

Very smooth transaction with down to earth people. I recommend visiting Buddy for your next purchase. More

by TomH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Koons White Marsh Chevrolet responded

Tom, we're delighted to hear you had a smooth experience with Buddy and the team at Koons White Marsh Chevrolet. Thanks for recommending us!

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