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Koons Westminster Toyota

Westminster, MD

4.6
750 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 750 reviews

November 03, 2025

I've been going to Koons Toyota in Westminster for almost 25 years, and their service has always been exceptional. I've had my 2024 prius for a year now, and these people take excellent care of it and the s More

by bparanich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Pfeil
November 03, 2025

Joanne, Steve and the thre rest of the Koons staff were professional, knowledgeable and pleasant to deal with. They clearly explained the vehicle details and the purchase process. I'm happy with the servic More

by ckahler13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio, Steve Breen
November 03, 2025

Molly is a Top Notch Performer. She is knowledgeable and cares about her customers. Great Job. More

by dave.murkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
November 02, 2025

Responsive and polite. Joann was the best salesperson I’ve ever dealt with. She made the entire experience seamless. More

by wolskee00
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

One of finance department manager Cecil khan is stupid doesn’t have manners to talk with customers . More

by Leelakafley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Voelkel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Koons Westminster Toyota responded

We’re very sorry to hear about your experience and the concerns you raised regarding your interaction with our team. This is not the level of professionalism we expect from our staff. I’d appreciate the chance to speak with you directly and address this matter further. Jennifer Engel, General Manager Koons Westminster Toyota jennifer.engel@koons.com 410-876-6400

November 01, 2025

One of the reasons we like to buy our cars at Koons is because of the exceptional Service Department. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

Todd and his Yeam do an awesome job every time. Definitely a fan of Koons Toyota. More

by chuckfusco123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Colassard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Conaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

I appreciate how they are not afraid to reach out to consumers with a reasonable offer. More

by revtilt1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Khan. Katie Crook
October 31, 2025

Service is always as expected and done timely. I like the team that I am with and so far, I have not been disappointed with the outcome. More

by bgmama2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Jeremy was very informative about optional service coverage add-ons and he was attentive to our goals in financing. More

by beyoungjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Shor, Milo Dwars
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