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Koons Westminster Toyota

Westminster, MD

4.6
615 Reviews

375 Baltimore Boulevard

Westminster, MD

21157

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Showing 615 reviews

January 13, 2023

Dealship was clean and comfortable. Agent was very helpful, kind, and efficient. Service was fast More

by Cabwhite44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Colassard
Jan 13, 2023 -

Koons Westminster Toyota responded

Thank you for the great review! We appreciate your business and we hope to see you again at Koons Westminster Toyota. Drive safely!

January 07, 2023

I have nothing but great communication with Koons and their warranty and service department . George Bromwell has been my service rep and extended service rep since I have bought and owned my Tundra si More

by Bman416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bromwell
Jan 09, 2023 -

Koons Westminster Toyota responded

Thanks for this great review of Koons Westminster Toyota, Bruce! George and the team are grateful to have you as a loyal customer. Until next time!

December 21, 2022

Great pickup service. Great communications, fair price with the coupon. Will be back for more great service. More

by houseofrj24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
Dec 21, 2022 -

Koons Westminster Toyota responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Koons Westminster Toyota with your vehicle's care! Safe travels and we hope to see you again down the road!

December 13, 2022

Very easy to contact about on-line listing. Received a text from assigned associate, Ryan who was very pleasant and informed about the vehicle we test-drove and ultimately bought. Koons did a More

by vekjd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Emge
Dec 14, 2022 -

Koons Westminster Toyota responded

Thank you for reviewing Koons Westminster Toyota! We are so glad to hear that Ryan delivered such an outstanding and informative purchase experience. With regard to the rest of your feedback, we apologize for any issues you encountered working with our financing team and will be sure to keep this in mind in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Vitaly Gurvich - General Manager - 410-876-6400 x11100

November 30, 2022

Joanne Virgilio helped me find the perfect car here at Koons! She made it a priority to find the right deal that works for both of us and made sure to answer any questions and concerns I had about the who More

by Paulo S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio
Nov 30, 2022 -

Koons Westminster Toyota responded

It was our pleasure to work with you, Paulo! Thank you for the awesome review and for trusting Koons Westminster Toyota with your business! We are so glad that Joanne and the rest of our team were able to help make your buying experience so smooth and easy. Congrats on the new car and have a great day!

November 18, 2022

Well run and with helpful employees and nice waiting room with WI-FI . That’s why I have my maintenance done at Koons More

by Howiestric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
Nov 18, 2022 -

Koons Westminster Toyota responded

Thank you for the 5-star review of Koons Westminster Toyota!

November 15, 2022

I had extremely efficient service! Was out of service center for regular maintenance in 28 minutes!!!! More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Colassard
Nov 15, 2022 -

Koons Westminster Toyota responded

Thanks for stopping in for service at Koons Westminster Toyota! We are glad it was a quick, five-star experience. Until next time!

November 07, 2022

The dealership reminds us when service is due. We have been completely satisfied with the work of its maintenance team. Overall, Koons has a professional and courteous staff. More

by Peabody38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bromwell
Nov 07, 2022 -

Koons Westminster Toyota responded

Thank you so much for the 5-star review—it means a lot to us! We are so glad that you were pleased with our service team. Koons Westminster Toyota is here to help with all your future servicing needs.

November 04, 2022

Very pleasant, clean with friendly employees. The process was efficient and the services were performed efficiently More

by slima2656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Colassard
Nov 04, 2022 -

Koons Westminster Toyota responded

Thank you for the fantastic review! We appreciate the time you took to give us a five-star review. See you at Koons Westminster Toyota next time!

November 03, 2022

The employees are always professional and knowledgeable. They take good care of the vehicles when they work on them. Molly who took care of my Camry was amazing. More

by pdorsey2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly
Nov 04, 2022 -

Koons Westminster Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Molly and the Koons Westminster Toyota team. Drive safely, and we hope to see you back again down the road!

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