Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Koons Westminster Toyota

Westminster, MD

Overview
Employees
Reviews
Vehicles
4.7
1,613 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
Contact Dealership
View Awards

375 Baltimore Boulevard

Westminster, MD

21157

Directions

By Type

Showing 1,613 reviews

September 17, 2026

Courteous and helpful staff. Kept me informed of my cars condition and progress. Was able to get a same day appointment which was very convenient. More

by FPAPSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

September 16, 2026

Service center has always been available during work hours and provides suggestions when asked. Great job on that More

by sv2485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

September 16, 2026

The Westminster Toyota location service department is truly second to none. They are very customer friendly and knowledgeable with taking care of my vehicle More

by kierra.kenion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Print
Sep 19, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

September 16, 2026

I was very pleased with the ease of making an appointment, the efficiency of intake & the fact that my concerns were responded to & explained. Everyone was pleasant & worked as a team. More

by reneeoftrinitydreamsfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carlyle, Milo
Print
Sep 19, 2026 -

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

September 15, 2026

Clean facility, great staff and very knowledgeable. Financing guy was very good and explained everything. More

by Rgribble03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Khan and Joanne Virgillo
Print
Sep 19, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

September 15, 2026

My second purchase from this dealer. I have also used their service department and been very happy with them. They are friendly, helpful, aboveboard and forthcoming. I have had especi More

by martibare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel (sales, 2 cars), Aisha (Finance)
Print
Sep 19, 2026 -

Koons Westminster Toyota responded

martibare, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

September 15, 2026

Courteous professional staff and team members. Business was busy got my Saturday afternoon appointment and the team still finished my vehicle timely. More

by tone320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 19, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

September 14, 2026

Everyone that I have dealt with at Koon’s has been very efficient and helpful. More

by kathyallen1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Koons Westminster Toyota responded

Hello kathyallen1119, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

September 14, 2026

Brought my vehicle in for an oil change and tire rotation, my vehicle was in and out! And the updates via text were helpful! More

by Sadie Trone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna pfeil
Print
Sep 17, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

September 14, 2026

I dropped my car off for a recall notice at 8 am. I went back up at 11 am and the repair was still not done. I was told they could get it in but I had to wait for other people that had come in. This More

by ceturner5335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joush
Print
Sep 15, 2026 -

Koons Westminster Toyota responded

We apologize for the inconvenience. Our team is working hard to complete all repairs as quickly and efficiently as possible. We appreciate your understanding and patience. Thank you for choosing our business.

1
...
14
15
16
...
162