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Koons Westminster Toyota

Westminster, MD

4.6
619 Reviews

375 Baltimore Boulevard

Westminster, MD

21157

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Showing 619 reviews

November 12, 2024

Very good experience. Rob Morris our salesman was very nice and helpful. I would definitely recommend Koons Toyota Westminster More

by janesamson49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Morris
Nov 12, 2024 -

Koons Westminster Toyota responded

Jane, we're delighted to hear that Rob provided you with a great experience at Koons Westminster Toyota. Thank you for recommending us!

November 11, 2024

I recently purchased my new vehicle from this location and everything went smooth. My sales person Brendan and my Finance manager Jeremy both were amazing. They made sure that I fully was fully happy with More

by Lexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan, Todd Eckard, Jeremy Voelkel
Nov 11, 2024 -

Koons Westminster Toyota responded

Thank you for sharing your experience with us at Koons Westminster Toyota! We're delighted to hear that Brendan and Jeremy made the process smooth and ensured you were satisfied with your purchase. Enjoy your new vehicle, and we appreciate the recommendation!

November 11, 2024

For Service Purposes: The amount of people working, and after hours needs to increase; the amenities of the service waiting area need to improve; the offering of Toyota Rent-A cars needs to be recapitulate More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
Nov 12, 2024 -

Koons Westminster Toyota responded

Thank you for sharing your feedback with us at Koons Westminster Toyota. We appreciate your insights and will certainly take them into consideration to enhance our service experience. Your comments about staffing, amenities, rental offerings, and courtesy are valuable as we strive to improve continuously. Please feel free to reach out if there's anything else you'd like us to address!

October 20, 2024

This dealership is extremely clean, and everyone is very helpful. Always providing quality care and a quality service More

by nanivic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Shor
Oct 21, 2024 -

Koons Westminster Toyota responded

Nanivic, thank you for the wonderful feedback! We're delighted to hear that our team at Koons Westminster Toyota provided quality care and service. We appreciate your support!

October 05, 2024

My whole experience was great. Brandon was very knowledgeable and extremely helpful with the purchase of my new car. He up to date on when the car would be delivered. He was very More

by Gmbna1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Golden
Oct 07, 2024 -

Koons Westminster Toyota responded

We're delighted to hear that Brandon provided such knowledgeable and helpful service during your car purchase at Koons Westminster Toyota. It's fantastic to know the process was smooth and efficient for you. Thank you for recommending us, enjoy your new ride!

September 25, 2024

All was good regarding the service. The first shuttle vehicle however was underwhelming. It appeared inside as if had been pulled off the truck from the auction and put into service. Th More

by Berwin327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars
Sep 25, 2024 -

Koons Westminster Toyota responded

Thank you for your feedback. We're glad to hear the service was good, but we apologize for the condition of the first shuttle vehicle. We'll address this issue to ensure a better experience next time at Koons Westminster Toyota. Safe travels!

September 24, 2024

It's the best dealership in md. I love koons and it's womers...j More

by Barneysdad2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Hoffman, Brooks Hoffman
Sep 24, 2024 -

Koons Westminster Toyota responded

Here at Koons Westminster Toyota, we always value and appreciate our customers' feedback. Thank you!

September 16, 2024

Koons’ service has consistently been top notch! Has been for 22 years now. And during the majority of those years, my service guy has been Todd Eckart and he’s been very professional, helpful and More

by Kathy Papesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
General Mgr Brooks (don’t remember his last name) , Todd Eckard
Sep 17, 2024 -

Koons Westminster Toyota responded

Kathy, we're delighted to hear that Todd and the Koons Westminster Toyota team have provided you with excellent service for over two decades. Thank you for your loyalty and kind words!

September 10, 2024

Very pleasant people to work with dealership is excellent had no problems with Scott he was fantastic enjoyed the experience very much so More

by dvsteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 10, 2024 -

Koons Westminster Toyota responded

We're delighted to hear that Scott and the team at Koons Westminster Toyota provided an excellent experience. Thanks for sharing your positive feedback!

September 03, 2024

Very professional and speedy service. Ethan was informative and kept me apprised. No complaints. Will return. More

by tgotto60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Sep 03, 2024 -

Koons Westminster Toyota responded

Thanks for the great feedback! We're glad to hear Ethan provided professional and speedy service at Koons Westminster Toyota. We look forward to your next visit!

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