
Koons Westminster Toyota
Westminster, MD
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Todd and his crew at Koons Westminster Toyota provided excellent 50,000 mile maintenance, including valet pickup and return! We highly recommend their automotive service. excellent 50,000 mile maintenance, including valet pickup and return! We highly recommend their automotive service. More
My first service lob at Koons was outstanding in every respect from regular service to taking care of an electrical issue and resettling the system.. Molly my service attendant cared about my other issues respect from regular service to taking care of an electrical issue and resettling the system.. Molly my service attendant cared about my other issues as mentioned above. More
Usually Excellent greeting upon arrival. Minimum wait time when checking in. I have been leaving the dealership because the wait time exceeds my comfort level. The AI experience needs work. Minimum wait time when checking in. I have been leaving the dealership because the wait time exceeds my comfort level. The AI experience needs work. More
I bought a 2022 exp! orer ,I really like the car but the left tail light gets water in it.I went to Parsons Ford aug.13 and found out the factory warranty ran out aug.12.. orer ,I really like the car but the left tail light gets water in it.I went to Parsons Ford aug.13 and found out the factory warranty ran out aug.12..I called Alex my sale man and told him my problem He talked to his manager and he said it passed inspection and their not doing anything else.I'm going to the Maryland police station and ask the man in charge of inspections about it,and then I will know what to do from there. More
Koons Toyota does great work! They found the problem and when a bad part came they immediately replaced the part only charging labor. They try to save you money while fixing the p They found the problem and when a bad part came they immediately replaced the part only charging labor. They try to save you money while fixing the problem the first time. More
Koons Toyota was very quick and efficient with the service, finding the problem and taking care of it with ease, informing me of every process through their tracker. service, finding the problem and taking care of it with ease, informing me of every process through their tracker. More
When purchasing vehicle there, be sure it's ok. I purchased a Highlander and went to the lot for a test drive and left my salesman know that the tire pressure light was on. Neither one of us gave i I purchased a Highlander and went to the lot for a test drive and left my salesman know that the tire pressure light was on. Neither one of us gave it much thought due to not knowing how long the vehicle was sitting there. Before purchasing this on the day of 5/31/25, they put air in the tires. Looking back the tires had previous issues because 2 valve stem caps were missing. In which they put other ones on. A week later the tires kept loosing pressure and I drove over an hour for the Service Department to look at it on 6/19/25, they found no leaks ( of course not being it's very slow ). They stated that the system was reset and put the correct air in the tires. Well today on 7/3/25, my wife told me for the second time since last service that the air pressure light was on again. Way it's looking after spending multiple thousands of dollars, I'll probably have to pay for new tires and valve stems. More