Koons Westminster Toyota

When purchasing vehicle there, be sure it's ok. I purchased a Highlander and went to the lot for a test drive and left my salesman know that the tire pressure light was on. Neither one of us gave i I purchased a Highlander and went to the lot for a test drive and left my salesman know that the tire pressure light was on. Neither one of us gave it much thought due to not knowing how long the vehicle was sitting there. Before purchasing this on the day of 5/31/25, they put air in the tires. Looking back the tires had previous issues because 2 valve stem caps were missing. In which they put other ones on. A week later the tires kept loosing pressure and I drove over an hour for the Service Department to look at it on 6/19/25, they found no leaks ( of course not being it's very slow ). They stated that the system was reset and put the correct air in the tires. Well today on 7/3/25, my wife told me for the second time since last service that the air pressure light was on again. Way it's looking after spending multiple thousands of dollars, I'll probably have to pay for new tires and valve stems. More

My maintenance service light was not reset, Maintenance light was not reset and I asked them if they know how to work on Lexus they said yes, The technician came up with so many items that need to be repla light was not reset and I asked them if they know how to work on Lexus they said yes, The technician came up with so many items that need to be replaced On the car, but you can’t even reset the maintenance light How can the service technician be trusted? More

We had a great car buying experience with Scott and Cecil at Koon’s Toyota in Westminster, MD. Scott kept us up to date on when to expect the car which was being built for us would arrive at the dealership at Koon’s Toyota in Westminster, MD. Scott kept us up to date on when to expect the car which was being built for us would arrive at the dealership. The wait was worth it. Our hybrid Rav 4 is perfect! We are enjoying the smooth ride and great gas mileage. Cecil was very professional and efficient in making the paperwork fast and painless. We would definitely buy from Koon’s again! More

We had very positive experience working with Brendon Golden, who was polite, patient, professional and knowledgeable about cars and answered our questions. Although the first time we didn’t buy a car , Golden, who was polite, patient, professional and knowledgeable about cars and answered our questions. Although the first time we didn’t buy a car , we came another time and bought a car because of Brendon, who was in touch and informed us about the vehicle that we really wanted. We wanted to thank him for that! If you are looking for a car, ask for Brendon Golden, he is a guy you want to deal with! More

Fast service, comfortable waiting room. friendly and helpful staff. clean facility. everything was excellent. 10/10 friendly and helpful staff. clean facility. everything was excellent. 10/10 More

Probably only the second time I would say not 4 or 5 stars. I am very disappointed that the tires that they sold me for the car I bought from them which they do 100% of the maintenance are having uneven stars. I am very disappointed that the tires that they sold me for the car I bought from them which they do 100% of the maintenance are having uneven wear. Misalignment should have been caught by them before affecting the tires, which will now barely last half their expected lifespan. I should have been offered a substantial discount to replace the tires and fix the alignment rather than just a shrug and an “oh well.” I will certainly look for a different advisor and/or send my husband next time as I wonder if being a woman had something to do with how the issue was presented. More

Great experience working with Koons Toyota of Westminster! I got the car I was looking for, didn't have to wait that long for it to arrive, they sold it to me at a fair and reasonable price that Westminster! I got the car I was looking for, didn't have to wait that long for it to arrive, they sold it to me at a fair and reasonable price that I was looking for, offered me a good amount for my trade, and generally everyone I interacted with was top notch. If you're in the market for a new Toyota I highly recommend stopping by there - they will take care of you! More

Caring, knowledgeable, strive to serve and make customers feel special Excellent service I Left the dealership feeling served, and taken care of. I would definitely go back to this dealership to service my feel special Excellent service I Left the dealership feeling served, and taken care of. I would definitely go back to this dealership to service my car! More

Koons & Scott we’re great to deal with. We have purchased our last 4 vehicles at this particular dealership, and each experience has been positive. I had a question about a feature on my ve We have purchased our last 4 vehicles at this particular dealership, and each experience has been positive. I had a question about a feature on my vehicle the day after I purchased it. When I called Koons for help, I received a positive welcome and an offer for me to stop by for help if my question was not resolved with the call. It was, but that is an example of how well they treat their customers. More

Koons Toyota Westminster exceeded my expectations with their honest and straightforward service. The entire process, from reserving my car to finalizing the paperwork, was seamless and transparent. Both S their honest and straightforward service. The entire process, from reserving my car to finalizing the paperwork, was seamless and transparent. Both Scott Kulick (sales) and Christos Koulatsos (finance manager) were professional, patient, and focused on my needs without pushing unnecessary add-ons. They honored the agreed price and made the experience stress-free. If you're looking for a trustworthy and reliable dealership, Koons Toyota Westminster is the place to go! More