Koons Ford of Annapolis - Service Center

i love the vallet thing they did nice job and clean up my car when they returned it back car when they returned it back More

The work was completed timely and my car was returned clean and fresh. The service performed was above and beyond. clean and fresh. The service performed was above and beyond. More

Everyone was consciously connected to what I needed and got the job done. Alex was so hind and helpful. Thank you to all involved. got the job done. Alex was so hind and helpful. Thank you to all involved. More

Service Rep was easy to work with. Only issue paperwork was not ready when I picked up vehicle. Service rep did mail paperwork work to me. Only issue paperwork was not ready when I picked up vehicle. Service rep did mail paperwork work to me. More

The work was good. The pick up was great! The explanation of extyra charges was poor. The pick up was great! The explanation of extyra charges was poor. More

I’ve bought several Explorers at Koons and always had my cars serviced there. I do that because I have a great service manager, the prices are reasonable and the turn-around time meets my needs. I typically cars serviced there. I do that because I have a great service manager, the prices are reasonable and the turn-around time meets my needs. I typically wait for service to be performed and get the vehicle back in a reasonable amount of time. More

Koons is always great to deal with there service department is always very good easy to deal with department is always very good easy to deal with More

Disappointed no Lincoln loaner car is no longer offered , that is a part of the Lincoln promise.😞 that is a part of the Lincoln promise.😞 More

excellent from start to finish, great communication and service! As always, very pleased with Koons service department! service! As always, very pleased with Koons service department! More

I had an 8am appointment and it took 2 hours and 20 minutes. The coupon said the fluids would be topped off and I was charged over $10 for the fluid used. minutes. The coupon said the fluids would be topped off and I was charged over $10 for the fluid used. More