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Koons Ford of Annapolis
Annapolis, MD
1,834 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,834 reviews
March 07, 2026
I have had my Ford vehicle serviced at Koons Annapolis for 7 years. I just purchased a new used vehicle from them in February. Their entire staff is professional and great to do business with! A shout for 7 years. I just purchased a new used vehicle from them in February. Their entire staff is professional and great to do business with! A shout out to Trevor, Darrick, Terri, and Caleb in recent dealings and service! More
by gtchavez1
Verified Customer
March 07, 2026
The atmosphere was very warm & pleasant, showroom was clean & appealing. I was well greeted & felt comfortable as soon as I walked in the door. clean & appealing. I was well greeted & felt comfortable as soon as I walked in the door. More
by bpres0705
Employees Worked With
March 06, 2026
The entire process was so smooth and the work was completed on time and exactly as promised. We are very happy. completed on time and exactly as promised. We are very happy. More
by NEMARICH2
Employees Worked With
March 06, 2026
It has been extremely easy working with Koons Ford of Annapolis. I purchased my vehicle about a year ago and it has gone in for service twice, routine maintenance. The experience has been top notch eac Annapolis. I purchased my vehicle about a year ago and it has gone in for service twice, routine maintenance. The experience has been top notch each time from the ease of scheduling the service to the experience in the shop and communication throughout the appointment. I will continue to use Koons as my service center for my Ford Expedition and will not hesitate to recommend them at any time. More
by funk.amandag
Employees Worked With
March 06, 2026
Chuck was great to work with from start to finish. Smooth process. Loving my Lincoln Navigator. Would definitely come back for a future purchase. Smooth process. Loving my Lincoln Navigator. Would definitely come back for a future purchase. More
by Mnwalters15
Employees Worked With
March 05, 2026
I need a new SUV or Truck and hope my trade in is a good possibility possibility More
by jperry20
Employees Worked With
March 05, 2026
Great service. Mike Treas always takes excellent care of our service, very professional and friendly. Outstanding customer service! Mike Treas always takes excellent care of our service, very professional and friendly. Outstanding customer service! More
by RODILTS
Employees Worked With
March 03, 2026
Mike Treas is always great! First class attention to the issue and keeping me informed. First class attention to the issue and keeping me informed. More
by BLR256
March 01, 2026
Minimum service required, just replacement of two tires. Waited at Panera rather than in the lounge. Waited at Panera rather than in the lounge. More
by PHP1477
Employees Worked With
