Koch 33 Toyota

It's business as usual at Koch Toyota. My husband and I purchased a Ford F350 in late December from Koch. The bed of the truck had a collection of tar and asphalt in it. The deal was My husband and I purchased a Ford F350 in late December from Koch. The bed of the truck had a collection of tar and asphalt in it. The deal was they would clean it up to under 1/4 inch thickness and when we came to pick it up there were a few thick areas left in the bed. Asked for a price concession for us to get the cleaning done ourselves and the manager , Keith Doddy on duty said he would check on it. He left us sitting for quite some time when the salesman finally went to check on it. NO concession. The part that makes me rate the deal low is that the manager treated us disrespectfully by keeping us waiting and not giving us a timely response. Also, a repair to a mirror that was on the list to be done was also not done. My fault for not checking everything over. But another indication that Koch isn't top notch. More

We have been to many dealerships to purchase vehicles in the past. Hands down this was the best customer service we have ever experienced! They had excellent knowledge of the vehicle and could answer all ou the past. Hands down this was the best customer service we have ever experienced! They had excellent knowledge of the vehicle and could answer all our questions. Discussing the financials was hassle free and very simple. The staff was always kind and in fact made the process fun and enjoyable! More

I have always serviced my Toyota Prius at Koch 33. I did not go in for brake work but 1500 bucks of upsells later and three return trips to dealer after they did brake flush, front rotors and pads, and rear not go in for brake work but 1500 bucks of upsells later and three return trips to dealer after they did brake flush, front rotors and pads, and rear brakes, the front right brake has been squealing non stop. There were no noises prior to service. They were and still are incapable of correctly fixing the noise they created to date. To this day my car sounds like a school bus. I don't recommend doing any brake work at Koch 33. When I asked if they used Toyota brand parts John the writer had to search the parts on the bill using Google, I will not be returning for any future services. I do not trust them and after paying so much, I have to deal with the noise that was not there before the front brake service or try another dealer for more money. It isn't right. More

Meghan was professional and knowledgeable.. great service. I would highly recommend to all of my friends service. I would highly recommend to all of my friends More

Very kind and helpful staff. Didn’t feel pressured to get anything I didn’t want or need. Clean facilities. Prompt service. All around a great car buying experience. Highly recommend. anything I didn’t want or need. Clean facilities. Prompt service. All around a great car buying experience. Highly recommend. More

Everyone here is helpful and they explain everything very well. Bought one car and leased another and we are very happy. well. Bought one car and leased another and we are very happy. More

They did a fantastic job from finding me the right truck too getting us financed. too getting us financed. More

The dealership was great but has some issues with car colors and false information on finance was supposed to get one rate and was promised that rate and didn’t even come close to that rate colors and false information on finance was supposed to get one rate and was promised that rate and didn’t even come close to that rate More

Jake made it easy to buy the car and was a tremendous help. If buying a car ask for him. help. If buying a car ask for him. More

They were not pushy let me make a decision on my own time. Very easy to work with. time. Very easy to work with. More