Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
331 Reviews
Call Service Center (541) 205-4504

331 Reviews of Klamath Falls Toyota - Service Center

Sort by
October 01, 2024

From out of town and they got us in right away, so was very grateful. Our service representative was very friendly and courteous. Appreciate the coffee and snacks while we waited. We love our RAV4 Prime! More

by Angelece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Klamath Falls Toyota responded

We are pleased to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your RAV4! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 01, 2024

I moved to Klamath Falls about a year ago. I have a Prius and Rav4. I’ve taken them both to Klamath Falls Toyota for oil changes and can’t be happier. The people are very knowledgeable and pro More

by Steven W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Klamath Falls Toyota responded

Steven, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 01, 2024

Work on as fine but wife waited 8 + hours for her vehicle with little communication as ro why the delay. More

by brice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Klamath Falls Toyota responded

Brice, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 01, 2024

All the work was done on a timely, convenient, and profession manner. All stall were very friendly. More

by zuesovitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 08, 2024

Joe Funk was amazing and I really appreciated all his help. Service was great and my car, although it is 11 years okay it feels like new again. More

by TONIEKELLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Report | Print
Apr 08, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 06, 2024

I have not had an issue that they have not been able to resolve in a satisfactory fashion More

by TONIEKELLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe funk
Report | Print
Apr 08, 2024 -

Klamath Falls Toyota responded

Tonie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 01, 2024

I like that I can drop my car off the night before, and Francisco contacts me the next morning, then again when they've looked at the car with recommendations other than the oil change. And Francisco alway More

by Rentaylor11
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
March 30, 2024

Good service and on time The work on the car was performed as ordered and in the time promised More

by mmarchi0614
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
March 25, 2024

My truck broke down. The Toyota warranty I purchased covered several thousand dollars of expenses. Joe's communication made the entire process very smooth and easy. My tr More

by MONTAGERIC
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
March 24, 2024

Had appointment at 10:30. Waited 2 1/2hrs and was told it would be another half he before I could get it on rack. This is a 1 day old 2024 4Runner with 70 miles. I gave up and More

by foxmountain1
Recommend Dealer
No
Report | Print
Mar 25, 2024 -

Klamath Falls Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Mar 27, 2024 -

foxmountain1 responded

Reason for visit was not a service like stated. Was wandering all over the road and had a vibration felt in the steering.I have taken care of the problem myself/thank you!

1
...
8
9
10
...
34