Klamath Falls Toyota - Service Center

I was put into an unfortunate situation due to buying a vehicle from a dealership out of my area. It was still a dealership under the Lithia umbrella, however it was located 300 miles away. I only had the vehicle from a dealership out of my area. It was still a dealership under the Lithia umbrella, however it was located 300 miles away. I only had the vehicle for around 7 weeks, and started experiencing an issue that should have been found and addressed by the dealership I purchased it from’s so-called inspection. When I noticed the problem, I contacted them, and of course, they wanted me to bring it back to them.... 300 miles away. After explaining my situation, I was directed to take it to the closest Lithia service department. That’s where Daniel Bridgeman came in. When I had to come to him, with an issue that was not his dealerships issue, or his service departments issue, he still went above and beyond to help me. He went above and beyond to help identify the issue, and get the problem resolved. That is how service is done. Thanks again Daniel, for helping me ...... and having to clean up someone else’s mess, because I’m sure you won’t get acknowledgement from the dealership that completely dropped the ball. More

excellent service No one is really happy to take their car into a service department, however dealing with Dan Bridgema (service adviser) and Tom (senior technician) wa No one is really happy to take their car into a service department, however dealing with Dan Bridgema (service adviser) and Tom (senior technician) was a pleasure. Both of the men listened to what I had to say and took care of my problem. These two men were very positive and professional. Having been a service manager I can truthfully say that they are a credit to themselves and to Lithia for a job well done. More

Service department got my problem taken care of and told me to come back if I wasn't satisfied. Great customer service. Waiting area is very nice. Love the new building. me to come back if I wasn't satisfied. Great customer service. Waiting area is very nice. Love the new building. More

All the employees in the service dept and sales were very helpful. Service took the time to explain the mechanism of my all wheel drive. helpful. Service took the time to explain the mechanism of my all wheel drive. More

Good Service I don't usually do reviews, but I have nothing but good to say about Lithia Toyota. All employees I have dealt with are pleasant, and helpful. Defin I don't usually do reviews, but I have nothing but good to say about Lithia Toyota. All employees I have dealt with are pleasant, and helpful. Definitely would recommend this dealership to a friend or family member. More

Oil Change/New Wiper Blades I am always satisfied with my service at the KF Toyota dealer. They always look for recalls and keep me on track to keep my warranty up. That is wh I am always satisfied with my service at the KF Toyota dealer. They always look for recalls and keep me on track to keep my warranty up. That is why I will buy another Toyota in the future in KF. More

Excellent service. Everything was clearly explained, and my vehicle was ready when they said it would be. The waiting room had a desk and plugs for computer use while I waited. my vehicle was ready when they said it would be. The waiting room had a desk and plugs for computer use while I waited. More

Excellent Service I bought my Honda in Medford, they said no problems getting lifetime oil changes in Klamath Falls. I have been going to Lithia Dodge for 2 years and I bought my Honda in Medford, they said no problems getting lifetime oil changes in Klamath Falls. I have been going to Lithia Dodge for 2 years and I haven’t been the happiest of customers. Today I went there to get oil changed they said if will be a 3+ hour wait. I expressed my unhappiness. They suggested I go back down Washburn Way to Lithia Toyota. I went there, the staff was so friendly and great service! Thanks to Daniel Bridgeman for all of his help. This is my place of service and I’ll be sure to recommend them! Thanks again guys great job!! More

Owner of Toyota They seem to be faster than the other dealership. But when I needed new brake shoes it took them quite a while before they got the parts and got them They seem to be faster than the other dealership. But when I needed new brake shoes it took them quite a while before they got the parts and got them installed. But overall a good expierence. More