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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
331 Reviews
Call Service Center (541) 205-4504

331 Reviews of Klamath Falls Toyota - Service Center

Sort by
December 02, 2023

Very helpful and friendly gentlemen. They don't seem irritated at the fact there's a customer coming in and they interact with the customer instead of just trying to get them out the doo More

by andrew41593
Recommend Dealer
Yes
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Dec 04, 2023 -

Klamath Falls Toyota responded

Andrew, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 02, 2023

Friendly service people, clean bright waiting area with beverages and fruit, new cars to look at on sales floor. More

by Amy DaSaro
Recommend Dealer
Yes
Employees Worked With
Joe and John
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Dec 04, 2023 -

Klamath Falls Toyota responded

Amy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 02, 2023

Fast friendly and knowledgeable. Service is polite and respectful It is it was it did get done More

by JIGGIGAMES
Recommend Dealer
Yes
Employees Worked With
Johnathan ramirez
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Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

Friendly, knowledgeable. Clean, bright showroom. Vehicles on lot clean. The purchase was a good experience overall. More

by julimarli
Recommend Dealer
Yes
Employees Worked With
Lana
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Dec 01, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

Amazingly friendly, efficient and cost effective Didn't have to wait too long and they have excellent service More

by austinlewis967
Recommend Dealer
Yes
Employees Worked With
Daniel in the service center
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Dec 01, 2023 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

It's always easy to just stop by and get some maintenance done. Even on busy days I'm out of there in an acceptable amount of time. More

by firecop
Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 01, 2023 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

Thanks, Khamath Falls Toyota is very friendly and do very nice job to fix my Toyota 4Runner. No complaining… More

by Moua Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

The service manager is the best. ..the service tech. was awesome. They even took me out in the shop and showed me about my issues. Very satisfied. Also I got right in. The wait time f More

by ZIMMERMANN0JAY
Recommend Dealer
Yes
Employees Worked With
Yes
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Dec 01, 2023 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

Poor installation could've cost people there lives Customer service was fine installation people not so much More

by Keithwall68
Recommend Dealer
No
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Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you for your review, Keith. We're sorry we didn't meet your expectations, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 30, 2023

Always friendly, very professional, and very accommodating. Thank you for always working us into the schedule. More

by cherishk9house
Recommend Dealer
Yes
Employees Worked With
Francisco, Matt & Joe
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Nov 30, 2023 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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