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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
331 Reviews
Call Service Center (541) 205-4504

331 Reviews of Klamath Falls Toyota - Service Center

Sort by
February 20, 2024

Easy to pull right in and get my oil changed Quick and easy Friendly stafg More

by avericallahan
Recommend Dealer
Yes
Employees Worked With
Francisco
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Feb 21, 2024 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 12, 2024

They have always exceeded my expectations and I would highly recommend them for all services. More

by Richarderico
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful service feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 12, 2024

Daniel kept me on track to make my appt to receive my 2nd key fob for the car I purchased a year ago. He kept me informed when my key fob was ready. More

by Sheluvsmusic
Recommend Dealer
Yes
Employees Worked With
Daniel
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Feb 13, 2024 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that Daniel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 12, 2024

Multi point inspection was not itemized . . assuming all was okay ?? No indication of condition of items over the 30,000 mile limit More

by ricer222
Recommend Dealer
Yes
Employees Worked With
Daniel
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Feb 13, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with Daniel and our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 11, 2024

All in all it was good. I would have appreciated clearer communication though. In stead of me having to come in for updates, that I would have received call or text updates More

by ROB@MYBASIN
Recommend Dealer
Yes
Employees Worked With
Dan
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Feb 12, 2024 -

Klamath Falls Toyota responded

Rob, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2024

Bought a truck, Lana helped. Bought a truck, Lana helped. Windshield was replaced as part of purchase More

by thomasjhargraves
Recommend Dealer
Yes
Employees Worked With
Lana
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Feb 05, 2024 -

Klamath Falls Toyota responded

Thomas, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2024

Courteous, thorough and fast! I love all my Toyota vehicles. The service is just the frosting on the cake!?? More

by mcgelmo0
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 05, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 02, 2024

Service reps excellent technicians are good but you guys got to do something about that waiting room. Those chairs are filthy. More

by Mrshawnnolan
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 02, 2024 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 30, 2024

Got the job done fast I can't my husband is the one that went in and actually picked it up More

by davesjoei
Recommend Dealer
Yes
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Jan 31, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 30, 2024

Very good Fast friendly and helpful We enjoyed our experience because they took care of our car they called when done More

by aguaviva42
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jan 31, 2024 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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