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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
331 Reviews

331 Reviews of Klamath Falls Toyota - Service Center

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March 13, 2024

Klamath Falls Toyota is easily the best dealership in southern Oregon and maybe even the entire state. Their staff is very knowledgeable as well as committed to creating a customer experience that you j More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Klamath Falls Toyota responded

John, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 11, 2024

They serviced my 2022 Camry even though I was over the date slightly. Very happy they helped still. More

by jacob_ervine
Purchase Time
Recommend Dealer
Yes
Mar 11, 2024 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business, Jacob, and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 10, 2024

Car taken by service dept promptly at appt time. Finished at appt time estimated. Courteous and friendly. Explained service process. Given explanatory paperwork. More

by MCNEER908
Recommend Dealer
Yes
Employees Worked With
Daniel Bridgeman
Mar 10, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Marie, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 10, 2024

Very attentive polite staff, clean and orderly. They tell you what needs attention and when your car will be ready so updating is excellent More

by Tetonka51
Recommend Dealer
Yes
Employees Worked With
Don't knows
Mar 10, 2024 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 09, 2024

The kindness and willingness to listen and help with my needs in service and repairs they provided has come a long ways thank you More

by Whitecloud6044
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe funk
Jul 09, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Joe or our team can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 08, 2024

Took care of my truck in a timely manner and always courteous and professional And knowledgeable More

by SPOTLIGHT.HEINER
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 08, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 06, 2024

They were very accommodating and were able to take my car right away. Good experience More

by JNORTH8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 06, 2024 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Klamath Falls Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 06, 2024

Fast and friendly service Very helpful. Explained everything well. Friendly and fast. I was happy with the service. More

by jenn.kingsbury
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 06, 2024 -

Klamath Falls Toyota responded

Jenn, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 06, 2024

She went above and beyond to help me out. Extremely helpful especially as out of state buyer. More

by reesedarlington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa
Mar 07, 2024 -

Klamath Falls Toyota responded

Reese, Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. Vanessa and our team appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 06, 2024

I get treated very well with the service department The customer service is very very good More

by coyotecoming
Recommend Dealer
Yes
Employees Worked With
Gerald
Mar 07, 2024 -

Klamath Falls Toyota responded

Thanks for sharing about your service experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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