Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
435 Reviews
Call Service Center (541) 205-4504

435 Reviews of Klamath Falls Toyota - Service Center

Sort by
March 07, 2025

No communication, very consistent. Have you take vehicle in when all parts are not in, having to reschedule appointment. More

by anepihana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
Report | Print
March 07, 2025

Always dependable gets work done very efficently and on time. Explains service needed and service completed and answers any questions you may have in full datail. I would recomend klamath toyota as a very More

by St
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 07, 2025

Great customer service, great service advisors. Shout out to Donny for taking really good care of us in the whole process from purchasing parts, to getting them installed. Made sure we were happy f More

by Arsham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny
Report | Print
Mar 07, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 05, 2025

It took over 6 months to get parts to repair the trunk struts. Not great! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Klamath Falls Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 05, 2025

Courteous, friendly, professional staff even when super busy. Clean, comfortable waiting area with wifi & refreshments. More

by KAYDOOLITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez, Donnie Hodge
Report | Print
Mar 06, 2025 -

Klamath Falls Toyota responded

Thank you, Kay, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 04, 2025

Fast and courteous very easy to do business with. Loved their smiles and the coffee. More

by n8namy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 04, 2025

The staff continues to be extremely helpful. I appreciate Venessa our salesperson who spent countless time with us More

by STEVE.LOWELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie in service
Report | Print
Mar 05, 2025 -

Klamath Falls Toyota responded

Steve. Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Donnie met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 28, 2025

They were accurate about waiting time and friendly. The waiting room hada clean and quiet atmosphere with snacks More

by zpyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martiniez
Report | Print
Mar 03, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 27, 2025

Always on top of it. Great customer service, quick and efficient. That’s all I got More

by Chris Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez-Garcia
Report | Print
Feb 28, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Chris, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 27, 2025

Great service Always super helpful Joe usually is who I deal with when I get my car serviced. Lana has sold me last 2 cars super easy transactions They deal with any consirns I have More

by Jody Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jody, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1
2
...
44