Klamath Falls Toyota - Service Center
Klamath Falls, OR
593 Reviews of Klamath Falls Toyota - Service Center
First time having service there, and it was a good experience. Clean facility and pleasant employees. Wish I could have this facility service my new Lexus without having to travel 150 miles. experience. Clean facility and pleasant employees. Wish I could have this facility service my new Lexus without having to travel 150 miles. More
September 29, 2025 This Toyota dealership/ Service department HAS its A game going on. And all three service department gentleman at their desk, including the manager of the department very personable department HAS its A game going on. And all three service department gentleman at their desk, including the manager of the department very personable, thorough and genuinely have concern for their customers satisfaction. I am very pleased with Donnie Hodge. His follow up with phone communication, keeping me informed. Also the help and professional opinion when I asked of Zach Peterson. I also appreciate the awesome coffee machine and the fruit in the lobby for your customers. Also thanks even to the salesmen and women who are friendly/ helpful as well as you drive up. On my original first service day, while sitting in the parking lot at Toyota, contemplating going inside. I had just come from a local tire, shocks and alignment shop and they told me my Tacoma frame was bent and that my vehicle would need to be totaled. With this news, I was pretty distraught, all I thought I needed was a alignment. And so while sitting there , if it wasn’t for Lana who I met in the parking lot when I was debating to go to the service department, I probably wouldn’t have went inside just because they were so busy, but Lana was sincere and told me they will take care of me well in there and she wasn’t kidding! So thank you to Lana as well. 🙏🏻 So yes, Kudos to Toyota of Klamath-falls!! 👍🏻 Respectfully Danny L. More
Always consider the customer 1st. Fully satisfied with courtesy and understanding, keeping customer updated with status on your vehicle being serviced. Fully satisfied with courtesy and understanding, keeping customer updated with status on your vehicle being serviced. More
We vacation from Texas every year and this is now our go to location for service when in the area. We have tried Newport. But this location has better customer service and is always willing to help get us g to location for service when in the area. We have tried Newport. But this location has better customer service and is always willing to help get us get back on the road safely and as quick as possible. More
Had a few cars ahead of me but they still were able to take care of my oil change quickly. I arrived around 4 and left before 5. take care of my oil change quickly. I arrived around 4 and left before 5. More
Sales department was not that great. But the service is great. In and out with no problems. People are there to help you. I will be going back all the time. But the service is great. In and out with no problems. People are there to help you. I will be going back all the time. More