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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
325 Reviews
Call Service Center (541) 205-4504

325 Reviews of Klamath Falls Toyota - Service Center

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November 19, 2024

I have a lifetime oil change with this dealership. The threads for the oil pan plug have become stripped over the years oil changes. They replaced the pan for no charge. More

by KAVEMYERS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
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Nov 19, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 19, 2024

Explained everything. Went the extra mile to help. So friendly. Never had a bad service appointment and the parts guy even walked me through using my phone to pay. More

by GIZMO97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk and sorry I didn't get the parts guy's name
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Nov 19, 2024 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 19, 2024

Service manager was the Best! Donnie took good care of us, plus we liked the video that was texted to us More

by Tonyjoecool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Nov 20, 2024 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 19, 2024

The facility was very nice. It was my first time and the employees were very kind. More

by YOUNGKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the anove
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Nov 20, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 17, 2024

We had one of the worst experiences buying our car and I would never go there again. Multiple things wrong with it and over 6 months to get everything corrected. Our only positive experience was with Donny More

by kelly.skidgel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donny in service dept was 5 star plus
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November 16, 2024

Always the best customer service in the service department and sales department!! So glad to do business with them!! More

by HOTCHILIS4MON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to leave us a five-star rating. We'll be sure to share your review with our team. We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 14, 2024

Always courteous and willing to listen. Had my Tundra key fob fail and a new one took care of it. More

by MIMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe funk
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Nov 14, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Nov 14, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 14, 2024

Klamath Falls Toyota Service Center was amazing! Fast, thorough, and friendly! 10/10, I would highly recommend for your Toyota service needs. I will be bringing my Toyota back for all my maintenance More

by erinrstanley20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed and unsure of gentlemen’s names who helped me
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Nov 14, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

Everyone is so helpful. They are patient and kind. My car feels age when zI leave. More

by LEAHSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Klamath Falls Toyota responded

Leah, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

The service department is friendly, courteous and efficient. They have kept excellent records od previous service being done and always let me know when the next service is needed More

by JH102JH102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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