Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Klamath Falls Toyota

Klamath Falls, OR

Overview
Employees
Reviews
Vehicles
4.5
517 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
Contact Dealership

2121 Washburn Way

Klamath Falls, OR

97603

Directions

Filter Reviews by Keyword

email Schwa Les damage unprofessional rude Juan Maldonado

By Type

Showing 517 reviews

November 23, 2023

I have only used it once but everything went quick and smooth. They got me in and out with no charge for first service. More

by Paul Reit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Klamath Falls Toyota responded

Thank you so much for your excellent review, Paul! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 22, 2023

Always a great experience with lithia. Staff is always friendly. Won’t go anywhere else for service More

by salazar.christina69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel bridges
Report | Print
Nov 24, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, Christina, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 22, 2023

very nice people, great team, a lot of help, i very much enjoyed my experience here More

by kieryasm384
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Klamath Falls Toyota responded

Thank you! Juan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 22, 2023

People were friendly and quick. Second time that my skid plate was not fully fastened back to the vehicle More

by Spencer196
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Nov 26, 2023 -

Klamath Falls Toyota responded

Spencer, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 19, 2023

The quality of the mechanics work is poor. I seem to get some kind of damage every time I bring my vehicle in for work. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Martinez
Report | Print
Nov 19, 2023 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 19, 2023

Prompt reply n good n efficient service from all departments from salesman till delivery of car More

by mmclassicinc
Recommend Dealer
Yes
Employees Worked With
David Delanay
Report | Print
Nov 19, 2023 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! Congrats on your new vehicle! We sincerely value your business and look forward to your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 17, 2023

These guys are great! The service department is friendly and knowledgeable. Sales always there to answer questions and offer test drives on newest models More

by Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransisco in service and Chris in sales
Report | Print
Nov 19, 2023 -

Klamath Falls Toyota responded

Thanks, Shelley, for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 17, 2023

Loose atmosphere, well trained group of people. Thanks Lithia Thank you for the refreshments and ?? More

by dcarlson476
Recommend Dealer
Yes
Employees Worked With
Services
Report | Print
Nov 19, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 17, 2023

I didn't visit Toyota at Klamath falls. But I was able to book the car online More

by vedant.bhagali
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Nov 19, 2023 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 16, 2023

Joe in the service department is very helpful and nice to deal with. It seems like he will go the extra mile to help you out. More

by thepeirces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe.
Report | Print
Nov 16, 2023 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1
...
23
24
25
...
52