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Klamath Falls Toyota

Klamath Falls, OR

4.6
1,041 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
Contact Dealership

2121 Washburn Way

Klamath Falls, OR

97603

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Showing 1,041 reviews

March 18, 2026

The only place that I will have my Toyotas serviced. The Staff is great and knowledgeable about their vehicles. More

by edvoskanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco,
Mar 18, 2026 -

Klamath Falls Toyota responded

Thank you for choosing us to service your Toyota Tundra. We’re glad our team’s expertise with Toyota vehicles made your visit a positive one. We look forward to helping you again whenever you need service. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 17, 2026

Very good It was a very good interaction, very little pressure and delivered.What I needed More

by RBROAD
Recommend Dealer
Yes
Employees Worked With
Sean Kelly
Mar 17, 2026 -

Klamath Falls Toyota responded

Thank you for sharing your positive service experience on your Toyota Tundra. We’re glad our team provided a low-pressure, efficient visit and delivered exactly what you needed. We look forward to assisting you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 17, 2026

Fransisco was always in communication with me about the status of my vehicle. Francisco made sure I wasn't over charged. He kept trying to find the right parts to fit. More

by mistibuche
Recommend Dealer
Yes
Employees Worked With
Fransco
Mar 17, 2026 -

Klamath Falls Toyota responded

Thank you for highlighting how our team kept you informed during your Ford Explorer service. We’re pleased to know we maintained fair pricing and sourced the right parts. We look forward to serving you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 16, 2026

We appreciate the Toyota service employees and the Lithia Body Shop employees. Always on top of it. More

by DavidGinger77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie and Francisco especially these two are great!!!
Mar 16, 2026 -

Klamath Falls Toyota responded

We’re pleased our Toyota service team and the Lithia Body Shop crew stayed on top of everything for you. It’s great to know you felt supported throughout your visit. Please let us know if we can assist you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 12, 2026

Donnie Hodges is the main reason I keep coming back He is polite doesn't over sell and great to work with More

by KENNETH.DECRANS
Recommend Dealer
Yes
Employees Worked With
Donnie Hodges is the main reason I keep coming back
Mar 12, 2026 -

Klamath Falls Toyota responded

It’s great to hear that our service advisor’s polite, honest approach has earned your loyalty for your Toyota Tundra. We appreciate your continued trust in us and look forward to assisting you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 10, 2026

I made an appointment to determine the cause and solution for a rattle underneath my vehicle. I told them it would probably take about 10 mins to determine the cause and gave them directions on where to look More

by Jollydawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Hodge 265560
Mar 15, 2026 -

Klamath Falls Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Mar 15, 2026 -

Klamath Falls Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 09, 2026

Liked the mechanic video showing what was looked at and how things are looking Done More

by Gregoryhanson626
Recommend Dealer
Yes
Mar 11, 2026 -

Klamath Falls Toyota responded

Gregory, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 07, 2026

The alignment machine was out of whack but the service manager was professional and very apologetic. More

by jilliern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny , I believe his name was
Mar 09, 2026 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 07, 2026

The dealership was very clean, very friendly, and showed great knowledge throughout the whole process of buying my car. More

by SARAHNELSON13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Armstrong
Mar 07, 2026 -

Klamath Falls Toyota responded

We’re delighted our clean showroom and friendly, knowledgeable staff made your purchase process smooth. Enjoy your used Toyota 4Runner and thank you for sharing your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

March 06, 2026

Great customer service. Was able to get my vehicle in early and all the service done to specifications. More

by BIGCHRIS139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Klamath Falls Toyota responded

It’s wonderful to hear that Matt and our team were able to fit your Nissan in early and complete the work to your exact specifications. Thank you for recognizing our customer service. We look forward to assisting you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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