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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,307 Reviews

5,307 Reviews of Klaben Ford Lincoln - Service Center

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March 25, 2016

Genreal maintenance, brakes I came in for an oil change and after inspecting my vehicle i was told my front brakes and brake lines needed replaced. Some other work n÷ds to be don More

by danielrcain1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perkins
March 25, 2016

Pleasant Everything was done in a timely manner. Conversations with the rep and workers were pleasant. Met several people in the waiting room. Refreshments p More

by cookstew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2016

Great I love Kim in service. Kim was super helpful and made me feel confident about getting my transmission fixed. She even took time to show me how to use More

by LNICOLEE94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Brandt
March 25, 2016

Consistently high quality service I recently took my used Lexus in for service. I am used to receiving excellent service on my Ford Fusion. I decided to take my Lexus in and enjoyed t More

by SWIGOO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
March 25, 2016

good job great job good coffee nice wash job keep the coffee going like to see the ranger back looking at use rangers or other small trucks More

by KNOTTSRICK38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2016

Professional from beginning to end I have taken my 2010 Ford Focus to Klaben since last year for general semi annual services. They are professional and pleasant and very good at commu More

by marjjean.mymail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
March 25, 2016

Super great !! When setting up an appointment they set it up when it's convenient for them and you . When they do the service you need it's done right . You don't ha More

by CHUCKCROSS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2016

2012 Ford F150 XLT extended cab. Very courteous and efficient service writer, Mona kept me informed during all stages of my visit. Also, provided loaner when it was determined that wa More

by mrmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Batten
March 25, 2016

Great as always I always deal with Mona Crooks and she is the greatest when she has a day off I will Waite for her to return and make an appointment and she always g More

by RWORKENAOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

service Service is always fast and complete. Service rep is helpful, friendly and courteous. I will be back for service of both of my cars when needed. More

by gandcball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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