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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,333 Reviews

5,333 Reviews of Klaben Ford Lincoln - Service Center

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June 06, 2016

Above and beyond service So with only my luck I had a battery go out on a pre owned car I had just bought. I called the salesman and he stayed late that day for me to bring hi More

by tmaheu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Peters
June 05, 2016

Check up Kim is the best. She is always such a big help and does whatever can to accommodate my schedule. I live almost an hour away and I will go to Kim eve More

by nlrozar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2016

First service on new car. Easy, friendly, professional. Not a long wait, offer of a free loaner if I wanted, fresh coffee, great donuts, free wi-fi. What's not to like? More

by jimar0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2016

Fantastic Service Our service advisor Kim is outstanding!! We wouldn't take our vehicles anywhere else! We also buy all our tires here since we good price, great servic More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2016

Repair Process The advisor clearly explained the process of determining the repairs needed, and cost I could expect to pay and after diagnosing the concerns he infor More

by wisemoorejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016

Great Experience-- Easy and Quick Best dealer experience I've had to date. Dealer was upfront about pricing, called to confirm the repairs in a quick and timely manner. I will defi More

by mustang12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
May 30, 2016

Quick and friendly As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable to More

by Bookbug1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Incredible staff!!!! Incredible service department with employees that go above and beyond! Fast and friendly! Always a very clean and professional environment! Highly rec More

by EMERYRODWALSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2016

Service work Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off More

by PORTAGETILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2016

Great service They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. More

by johnhebert4
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
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