5,264 Reviews of Klaben Ford Lincoln - Service Center
service The only bad thing about bringing my cars in for service is the endless requests to participate in these surveys. This is the second time I've done th The only bad thing about bringing my cars in for service is the endless requests to participate in these surveys. This is the second time I've done this . The service is great ,couldn't be better . I'm not bashfull . I f it is anything but great ,you'll hear from me I promise . More
Excellent cust. service !! Brought my Escape because of battery issues. No appointment. They took care of me very quickly. The paper work was completed and was told it would be Brought my Escape because of battery issues. No appointment. They took care of me very quickly. The paper work was completed and was told it would be seen to first thing next morning. I got a call by 6:00 ish the same day, and was told my car wa ready, what was done and the cost, which was a surprising $20 . I picked it up first thing the next morning . Very pleased with the whole experience !! My rep was Joe French. More
Maintenance The whole Klaben Team works together to provide the best quality of service possible. They always take care of any problem with a professional attitud The whole Klaben Team works together to provide the best quality of service possible. They always take care of any problem with a professional attitude. More
recall for F-150 first time I have been disappointed in service...after waiting 1 hour in lounge, I was told you hadn't received parts to fix/repair transmission recal first time I have been disappointed in service...after waiting 1 hour in lounge, I was told you hadn't received parts to fix/repair transmission recall........that I would have to return when I received recall letter!!??? More
Great service experience Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. More
Awesome This is only the 2nd time I have taken my car in for the works package, but Eric is awesome. Very pleasant, helpful and kind. This is only the 2nd time I have taken my car in for the works package, but Eric is awesome. Very pleasant, helpful and kind. More
Quick, efficient and friendly I took my car in to have a recall taken care of and it was a painless process! I received great customer service as they looked at another concern I I took my car in to have a recall taken care of and it was a painless process! I received great customer service as they looked at another concern I had which turned out to be nothing. More
Great experience . Quick and friendly service. Waiting room clean. Nice snacks. Very accommodating. Love the online appointment option. Never had a bad experience at t . Quick and friendly service. Waiting room clean. Nice snacks. Very accommodating. Love the online appointment option. Never had a bad experience at this dealership. More
Reliable Ran various diagnostics to resolve. Prompt, thorough service providing me with all options and possible alternative solutions and costs. Kim Wolfram Ran various diagnostics to resolve. Prompt, thorough service providing me with all options and possible alternative solutions and costs. Kim Wolfram always provides great service! Trustworthy and dependable! More
Excellent Service I have used Klaben for service before and all visits have been excellent. I have also purchased three Fords from Klaben and was treated well by the s I have used Klaben for service before and all visits have been excellent. I have also purchased three Fords from Klaben and was treated well by the sales team also. Very professional organization More