5,411 Reviews of Klaben Ford Lincoln - Service Center
Super Service from first to last step The Klaben Team delivers from the moment you step out of your car. Eric Dyer made sure that all of my service concerns were listed and then carefully The Klaben Team delivers from the moment you step out of your car. Eric Dyer made sure that all of my service concerns were listed and then carefully explained what could be done. He researched options for replacing my tires. The waiting room was comfortable, clean, and well stocked with a variety of beverages and snacks. I am diabetic and welcomed the fact that there was fruit, coffee, and water available. While I was there, a worker came in several times, checked the food area and asked if anyone needed anything, Before I left, Eric followed me to my car to make sure that the phone-radio sync system was fully operational, Jim More
Outstanding service very professional and personal. I would recommend the Klaben dealership and their service department to anyone. I have always been treated ve service very professional and personal. I would recommend the Klaben dealership and their service department to anyone. I have always been treated very well by any staff from any department. More
Kim Wolfram was and is always a pleasure to work with. Kim Wolfram has always been very helpful and honest in what I need to do for the focus. She helps with making what is important work done to keep the Kim Wolfram has always been very helpful and honest in what I need to do for the focus. She helps with making what is important work done to keep the car in good running condition. More
Service Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service ce Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service center for all my vehicles purchased from Klaben. More
Service They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. More
Oil change Dropped in to see if I could get an unscheduled oil change. Kim was able to get me in and out even though I did not schedule ahead of time. Dropped in to see if I could get an unscheduled oil change. Kim was able to get me in and out even though I did not schedule ahead of time. More
Reliable, knowledgeable, and professional I have been coming to Klaben for service since the 1990's. Mona is an excellent employee. She is very knowledgeable about what a car needs to have don I have been coming to Klaben for service since the 1990's. Mona is an excellent employee. She is very knowledgeable about what a car needs to have done and kept me informed with what was being done and then called me as soon as my car was ready. I would recommend her and the Klaben service department to anyone who has to have work done to their car. More
Mike B and his team Mike and his team are great! they never let my truck leave Klaben less than 110%. I also like that Mike jokes around with me, making my experience ver Mike and his team are great! they never let my truck leave Klaben less than 110%. I also like that Mike jokes around with me, making my experience very easy. Mike also knows that I do not know much about repairs to my truck (and not to be the dumb female about trucks/cars) but Mike knows to contact my husband to discuss repairs needed. Finally Mike and his team treat you and your truck like family. they will not let you leave the lot in a vehicle they would not let their family drive off the lot in. More
SERVICE DEPARTMENT ERIC IN THE SERVICE DEPARTMENT WAS A GEM. THE CHECK IN WAS SWIFT.THE SERVICE TO BE COMPLETED WAS THOROUGHLY EXPLAINED AND ALL MY QUESTIONS WERE ANSWE ERIC IN THE SERVICE DEPARTMENT WAS A GEM. THE CHECK IN WAS SWIFT.THE SERVICE TO BE COMPLETED WAS THOROUGHLY EXPLAINED AND ALL MY QUESTIONS WERE ANSWERED IN A VERY EASY TO UNDERSTAND AND PROFESSIONAL MANNER. TOP NOTCH SERVICE! More
Good service at a reasonable price Had my 2015 Explorer serviced. Everyone friendly, work was done in a reasonable time and correctly. I always come to the dealer for service because th Had my 2015 Explorer serviced. Everyone friendly, work was done in a reasonable time and correctly. I always come to the dealer for service because the work is done as I expect. More