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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,306 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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5,306 Reviews of Klaben Ford Lincoln - Service Center

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July 18, 2016

Outstanding Service at Klaben Mike and the team at Klaben made a tough situation as positive and responsive as it could be. Mike made me feel taken care of and solved my car issue More

by MJLEHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2016

Routine oil-change This was my first routine oil change. The appointment time was met and the work completed quickly. They also offered a loaner vehicle. Staff was ve More

by MMSA58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson
July 18, 2016

Service on Fusion Energi The service appointment was on time & I was kept informed. Kim handled the service politely & efficiently. I required transportation home & Nick was t More

by jnelson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2016

the works I took my husbands car in for the works package, they also noticed he needed new windshield wipers. They asked if I wanted them replaced, so I had the More

by nancy415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2016

fast and pleasant Pleasant is not a word often associated with car repair but Klaben takes care of you while you wait. A clean and comfortable place to wait with bever More

by VB152001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2016

Always great service We have always purchased our vehicles at Klaben Ford. Who better to service them! Our service writer knows our driving habits and what our vehicles ne More

by rlynn1808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2016

Another Great Experience Brought my 2014 F150 in for service and was in an out in roughly 90 minutes. The waiting room is clean and comfortable. Kim Wolfram thoroghly review More

by ckinsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2016

Routine Maintenance Awesome service wins me over every time!! Ask for Jason for an excellent customer experience! I would definitely bring my car back again for service More

by missy.shaffervokas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
July 14, 2016

Going back in time It all started when I was met by a young man named Kyle who welcomed me with a very positive attitude and a big smile. It was a throw back to the day More

by marf2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Anthony Wilson
July 13, 2016

Very Happy With Quick Lane I couldn't be happier with my experience at Klaben's Quick Lane. I received my estimate quickly, my repair was done a lot faster than I thought it wou More

by stefa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Bailey
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