Klaben Ford Lincoln - Service Center

Outstanding Service at Klaben Mike and the team at Klaben made a tough situation as positive and responsive as it could be. Mike made me feel taken care of and solved my car issue Mike and the team at Klaben made a tough situation as positive and responsive as it could be. Mike made me feel taken care of and solved my car issues with professionalism promptly. More

Routine oil-change This was my first routine oil change. The appointment time was met and the work completed quickly. They also offered a loaner vehicle. Staff was ve This was my first routine oil change. The appointment time was met and the work completed quickly. They also offered a loaner vehicle. Staff was very courteous and accommodating and the guest waiting area was comfortable. More

Service on Fusion Energi The service appointment was on time & I was kept informed. Kim handled the service politely & efficiently. I required transportation home & Nick was t The service appointment was on time & I was kept informed. Kim handled the service politely & efficiently. I required transportation home & Nick was the driver. What a nice young man! He was very courteous & professional. You should be very proud to have both Kim & Nick working for Klaben Ford. More

the works I took my husbands car in for the works package, they also noticed he needed new windshield wipers. They asked if I wanted them replaced, so I had the I took my husbands car in for the works package, they also noticed he needed new windshield wipers. They asked if I wanted them replaced, so I had them do that also. Washed his car and had it done in less than an hour. Service advisor,Mona Crooks took very goodcare of everything. Thanks More

fast and pleasant Pleasant is not a word often associated with car repair but Klaben takes care of you while you wait. A clean and comfortable place to wait with bever Pleasant is not a word often associated with car repair but Klaben takes care of you while you wait. A clean and comfortable place to wait with beverages, a television to watch or free wi-fi with computers for guest usage. It makes the time you wait for them to take professional care of your vehicle pass quickly. More

Always great service We have always purchased our vehicles at Klaben Ford. Who better to service them! Our service writer knows our driving habits and what our vehicles ne We have always purchased our vehicles at Klaben Ford. Who better to service them! Our service writer knows our driving habits and what our vehicles need. There is no high pressure sales and they have always treated us like family. That speaks volumes. More

Another Great Experience Brought my 2014 F150 in for service and was in an out in roughly 90 minutes. The waiting room is clean and comfortable. Kim Wolfram thoroghly review Brought my 2014 F150 in for service and was in an out in roughly 90 minutes. The waiting room is clean and comfortable. Kim Wolfram thoroghly reviewed the status of my truck and what to expect at the next service appointment. More

Routine Maintenance Awesome service wins me over every time!! Ask for Jason for an excellent customer experience! I would definitely bring my car back again for service Awesome service wins me over every time!! Ask for Jason for an excellent customer experience! I would definitely bring my car back again for service. More

Going back in time It all started when I was met by a young man named Kyle who welcomed me with a very positive attitude and a big smile. It was a throw back to the day It all started when I was met by a young man named Kyle who welcomed me with a very positive attitude and a big smile. It was a throw back to the days of old when dealerships (and people) were actually pleased to see you and to focus on your needs - not just assembly like as is true for most today. There was no sign of the indifference seen so often these days. Anthony Wilson, the Service Advisor I was provided was very much the same - making sure it was my needs that were being met. You rarely see this type of treatment any more and takes me back to the days when people and companies took pride in their "first impressions" and focus on the customer. Even the owner took time to contact me. What an impressive car dealership - one that can be trusted to help you instead of just "selling" you. More

Very Happy With Quick Lane I couldn't be happier with my experience at Klaben's Quick Lane. I received my estimate quickly, my repair was done a lot faster than I thought it wou I couldn't be happier with my experience at Klaben's Quick Lane. I received my estimate quickly, my repair was done a lot faster than I thought it would be, the cost was very reasonable, and the customer service was great. I have already recommended Quick Lane to friends because I had such a positive experience. More